Quality Assurance Tech Lead - Beverage Manufacturing - 2nd shift

Quality Assurance Tech Lead - Beverage Manufacturing - 2nd shift

Lassonde Pappas & Co. (formerly Old Orchard Brands) is a US Leader in beverage manufacturing dedicated to our team members, customers and consumers satisfaction. We remain committed to our small-town roots and rural values.
Hardworking and caring are qualities that make our teams special. Since 1942, we’ve been producing delicious products for our customers across the country!

To provide the best for our customers, we focus on building the best team by creating and advancing an inclusive environment amongst our diverse workforce. If you’re passionate about customer satisfaction, reliable, and committed to being and doing better, join us!

We value each of our employee’s total wellbeing. To support employees in all stages of their wellness journey, we have a robust benefits program including: medical, dental, and vision coverage options, growth and development potential, along with 401-K, Life & Disability Insurance, PTO, Tuition Reimbursement, Health Fairs, Gym Membership Discounts, and so much more!

Reporting to the Manager, Quality Assurance, the Quality Assurance Lead Technician is responsible for administrative, investigative, and reporting tasks surrounding the following contract manufacturing quality programs: complaint management, corrective action and preventative measures, corporate sampling, document reviews, hold logs, and other quality-related responsibilities. This role is based out of our Sparta, Michigan location.

• Oversee the QA Holds process alongside department managers, maintaining open lines of communication. Ensure all hold products are organized and reported product counts are accurate.
• Partner with Production and Accounting to complete and process CAPA reports and maintain the CAPA ( Corrective Action and Preventative Action) log.
• Monitor and improve the quality assurance process along the production line.
• Oversee SQF program; maintain and update product specification binder with new products or formula changes. Complete and file PDRs and HACCP logs, ensuring consistency. Partner with SQF auditors during inspections to answer questions or concerns.
• Train technicians on the floor, making sure that the product is within specifications while verifying and ensuring that proper packaging and coding are being used. Review the HACCP records, pasteurization charts, and records for finished products.
• Conduct swab collection throughout the facility and perform corrective action as needed following the environmental program procedure.
• Maintain contract manufacturer’s information in Trace Gains and other related registries.
• Assist with communication with contract manufacturing facilities.
• Assist with general activities of the quality department as required, including the maintenance of various files and information systems including customer specifications, general correspondence and product manuals, and label/product QC hold database.
• Perform other related duties as required and assigned.

Minimum Required Qualifications

• At least two (2) years of professional experience within a manufacturing setting.
• Must have excellent verbal and written communication skills.

Additional Preferred Qualifications

• Experience with SQF.
• Experience in the food/beverage industry.
• Previous quality or auditing experience.
• Must be detail-oriented and have the ability to multi-task.
• Proven organizational skills.
• Use and understand Microsoft Office.
• Must have excellent time management skills.

This position requires sufficient physical ability to work in a typical office/laboratory setting; driving a motor vehicle and occasionally working in the field.

FREQUENT: sitting, upward and downward flexion of neck; fine finger dexterity and light to moderate finger pressure to include extended periods of keyboard and mouse use, side-to-side turning of neck, walking, standing, bending and stooping, pushing/pulling, twisting at the waist, moderate wrist torque to twist equipment knobs and dials.

OCCASIONAL: squatting, kneeling, reaching above and at shoulder height,…