Field Technician - MI Union

Field Technician - MI Union

Mac Allister Machinery Co., Inc.

A Field Technician at Mac Allister CAT is the onsite Service Specialist who supports customers at their work locations. The role involves performing maintenance and repair on customer fleet to keep them consistently productive.

• This position works out of the Alpena area.
• Diagnose problems with equipment and engines.
• Perform all possible field repairs associated with the diagnosis.
• Locate and order parts as required, coordinating with parts drivers when necessary.
• Write detailed service reports for internal and external requirements.
• Maintain own equipment.
• Build productive customer relationships to benefit all involved.

• Proven track record of performing and fixing equipment/engines in a timely manner to required quality standards.
• Ability to self-motivate and self-manage time.
• A record of promptness to arrive at and leave work on time.
• Strong communication and listening skills to understand customer needs and perform necessary work.
• Strong writing skills to complete detailed service reports.
• Current DOT Medical Card.
• Current Class A CDL.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All Mac Allister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

Entry level

Full-time

Engineering and Information Technology

Machinery Manufacturing