Casualty Claims Representative

OBJECTIVE

Casualty Claims Representative Objective

To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.

Casualty Claims Representative Responsibilities

• Investigate and interpret policy as it pertains to the loss, evaluate liability, negotiate settlement or declination, and defend Farm Bureau insureds according to Farm Bureau insurance contracts.
• Accomplish function under general supervision with emphasis on customer service and controlling loss and loss adjustment expenses.
• Evaluate insurance coverage based on loss notice, insurance policies, applicable statutes and case law to determine if insurance coverage is afforded.
• Obtain all documentation necessary to determine liability and damages of alleged bodily injury or property damage through a thorough investigation focusing on key issues.

Casualty Claims Representative Qualifications

• Required:
  High school diploma or equivalent required.
• Minimum one to three years’ experience required.
• Keyboarding skills of 40 wpm required.
• Must possess outstanding listening and customer service skills.
• Knowledge of computers and various software including Microsoft Office products required.
• Must possess a valid driver license with an acceptable driving record.
• Designation in AIC, INS, CPCU, SCLA or similar insurance designation preferred, or actively being pursued.
• Preferred:
  Bachelor’s degree or equivalent experience preferred with focus on agricultural-related studies, business administration or insurance-related field.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.