Senior Business Consultant

Senior Business Consultant – ERP Software About the Opportunity

Are you an experienced ERP professional who thrives at the intersection of technology and business strategy? We’re seeking a Senior Business Consultant to help organizations unlock the full potential of the Odyssey ERP system and drive meaningful operational transformation.

In this role, you will serve as a trusted strategic partner to our clients—leading Odyssey ERP implementations, optimizing core business processes, and aligning technology solutions with long-term organizational goals. You’ll collaborate closely with executive leadership, cross-functional project teams, and end users to ensure seamless delivery, measurable outcomes, and sustainable success.

If you bring deep ERP expertise, strong leadership capabilities, and a passion for solving complex business challenges, we invite you to join our team. Be part of a forward-thinking ERP organization where your experience, insight, and innovation will directly shape client success and long-term growth.

At B&L Information Systems, LLC
, our mission is to provide customers with a world-class software solution, implementation experience, and ongoing support that empowers long-term success.

Founded in 1976 and headquartered in Bridgman, Michigan, B&L Information Systems is a leading provider of industry-specific Enterprise Resource Planning (ERP) software for the foundry and die casting industries. Our SaaS-based solutions are built by industry professionals, for industry professionals—combining deep manufacturing expertise with reliable technology and exceptional service.

The Senior Business Consultant analyzes customer needs, educates clients on ERP software functionality, and leads implementation efforts to ensure successful adoption and long-term value. This role serves as a strategic advisor and primary liaison between the company and the customer throughout the project lifecycle.

• Conduct initial needs assessments of business processes through research and stakeholder interviews.
• Meet regularly with customers to report on gaps, strategies, and project progress.
• Track and manage customer issues through resolution.
• Develop and deliver presentations, reports, and implementation plans.
• Guide customers in executing the prescribed strategy.
• Outline project tasks and delegate responsibilities accordingly.
• Address questions, concerns, and complaints throughout the project lifecycle.
• Act as liaison between the company and customer.
• Perform other related duties as assigned.
• Follow predefined company procedures for projects and tasks.
• Identify root causes of business challenges and formulate effective solutions.
• Provide guidance for recurring problems, challenges, or operational patterns.

• Ability to collaborate effectively within a team environment
• Strong interpersonal and written/verbal communication skills
• Creativity and innovation
• Strategic thinking and problem-solving ability
• Flexibility and adaptability
• Ability to manage pressure and complex challenges
• Customer-service focused mindset
• Excellent organizational skills and attention to detail
• Strong time management skills with the ability to meet deadlines
• Advanced analytical and problem-solving capabilities
  
  Demonstrated leadership skills
• Ability to prioritize and manage multiple initiatives

• Travel is required.

• Bachelor’s degree in Computer Science, Business Administration, IT, or a related field.

• 10+ years of successful experience as a Business Consultant
• Broad business knowledge across Training, Manufacturing, Accounting, IT, and related areas
• High level of competence in business management software (CRM, ERP, databases)
• Strong communication, presentation, and interpersonal skills
• Certification as a Management Consultant (a plus)
• Proven track record of creative problem-solving and communicating complex concepts clearly
• Excellent research, data collection, and analytical skills
• Hybrid role based in Bridgman, MI
• Regional remote candidates considered
• Must be authorized to work in the United States

• Competitive earning…