Project Manager​/Sr. Consultant

Location: Bloomfield Hills

Description

Our client, a growing Managed Service Provider, is seeking an experienced Systems Engineer to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.

What You'll Do

+ Serve as a primary technical resource and trusted advisor for clients

+ Deliver remote and on-site support across Windows environments

+ Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory

+ Configure and support firewalls, VPNs, and security solutions (Forti Gate, Cisco, Sonic

WALL, DUO preferred)

+ Manage tickets, execute client projects, and own issues from identification through resolution

+ Troubleshoot hardware, software, networking, and endpoint security issues

+ Create clear documentation and maintain accurate time tracking

Requirements

What You Bring

+ Strong customer service and communication skills

+ Advanced troubleshooting and problem-solving abilities

+ Deep experience with Windows 11, Windows Server, AD, DNS, DHCP, GPO, and Microsoft 365

+ Working knowledge of networking fundamentals and TCP/IP

+ Experience supporting VPNs, antivirus, EDR/MDR, email systems, and data migrations

+ Ability to work independently in a fast-paced MSP environment

Preferred Experience

+ 10+ years of systems/network administration

+ Managed Service Provider (MSP) background

+

Experience with tools such as Autotask, Datto RMM, and ITGlue

+ Relevant certifications (A+, Network+, CompTIA, MCITP) a plus

Technology Doesn't Change the World, People Do.®

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