Microsoft 365 Administrator

Microsoft 365 Administrator - Berrien Springs (Full-Time)

Position:
Microsoft 365 Administrator

Location:

Berrien Springs, MI

Job

# of Openings: 1

This is a Hybrid Work Eligible position. You may be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met.

At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.

As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.

At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.

• Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
• The Platinum Rule - Treat others the way they want to be treated.
• Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
• See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
• Reason over Rules - Make decisions that are good for the person and good for Honor.
• Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.

• Responsible for the maintenance, design, and health of Honor's Microsoft 365 product stack (Teams, One Drive, SharePoint, Entra, Intune, etc.) in collaboration with the Infrastructure Team.
• Ensures that Honor's Microsoft 365 services operate to the best of their capabilities while also proactively collaborating with end users to identify areas for improvement.
• Develops, tests, and maintains backup and disaster recovery solutions.
• As Honor's subject matter expert in Microsoft 365 services, effectively communicates updates across all channels and serves as an escalation point for advanced application and service troubleshooting for our IT support team.
• Responsible for Honor's Microsoft-based identity and access management tools, including single sign on and conditional access controls.
• Develops forward thinking, innovative solutions by collaborating with infrastructure team and management to ensure effective planning and implementation.
• Establishes and maintains comprehensive system documentation to promote consistency and strong lifecycle management controls.
• Operates with a security-first mindset and works closely with Honor's Information Security Team to review current and future controls for compliance with industry best-practices.

• Bachelor's degree, and/or Microsoft 365 Administrator Certifications; or an equivalent combination of training and work experience.

• Three years to five years of similar or related experience, including preparatory experience.
• Three plus years of direct experience in Microsoft 365 products and services including Teams, SharePoint, One Drive, Entra, Exchange, and Intune; as well Power Shell, Windows 11, and other Microsoft products and services.
• Identity and Access Management, Collaboration Services, SSO/SAML, Group Policy, Active Directory, Mobile Device Management, SAAS Administration experience required.

• Must have demonstrated ability to keep finances in order.
• Must be organized and able to create meaningful documentation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Team-oriented and skilled in working within a collaborative environment.
• Must be a highly detailed.

• Medical with prescription coverage, Dental, and Vision.
• 401k employer contribution & matching program.
• Paid time off and paid holidays (including your birthday!).
• Paid community volunteer hours.
• Wellbeing spending account.
• Various discounts on credit union products and services for team members & their families.
• Additional perks included.

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