Senior Infrastructure Systems Engineer

We are seeking a highly experienced and hands‑on Infrastructure Systems Engineer to manage, optimize, and evolve our global enterprise IT infrastructure. This role involves day‑to‑day operations, incident response, infrastructure design & architecture, and continuous improvement with a strong focus on automation and efficiency.

The ideal candidate will possess deep technical skills across Windows and Linux platforms, VMware virtualization, enterprise storage, networking, across both on‑prem and public cloud environments. In addition to supporting and enhancing the current environment, the candidate will be responsible for designing and implementing future‑ready solutions and engaging with business and IT stakeholders to meet evolving needs.

• Manage key areas of day‑to‑day operations across a hybrid infrastructure stack including Windows, Linux, VMware, storage, networking, and cloud.
• Troubleshoot complex issues, perform root cause analysis, and ensure high availability and performance of systems.
• Serve as the primary technical liaison between infrastructure teams, development teams, and operations.
• Tackle complex tactical issues related to system performance, reliability, and integration across infrastructure layers.
• Take ownership of troubleshooting and resolving infrastructure‑related incidents, working closely with teams to address root causes and implement long‑term fixes.
• Lead efforts to optimize infrastructure performance and resolve operational challenges quickly to minimize downtime and impact.
• Provide guidance and mentorship to junior technical team members by sharing best practices, architectural patterns, and knowledge from past projects.
• Monitor infrastructure metrics, identify trends, and recommend improvements based on operational data.

• Evaluate the existing infrastructure architecture and build and execute improvement roadmap
• Design and implement scalable, secure, and cost‑effective infrastructure solutions across on‑premises and cloud environments.
• Evaluate and recommend technology platforms, tools, and solutions aligned with enterprise needs.
• Support hybrid cloud strategies, cloud adoption/migration efforts, and platform modernization initiatives.
• Technology Evaluation and Innovation:
• Continuously evaluate emerging technologies, tools, and infrastructure best practices to optimize internal IT environments.
• Introduce innovative approaches to streamline infrastructure operations and solve recurring technical challenges
• Develop and maintain comprehensive documentation for infrastructure designs, implementation processes, and operational procedures.

• Deploy, configure, and maintain workloads in public cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Manage private cloud infrastructure (e.g., VMware vSphere, vSAN, NSX) including automation, scaling, and monitoring.
• Work with cloud networking, storage, backup, and security controls as part of daily operations and architectural planning.

• Identify repetitive tasks and develop scripts/automation solutions (e.g., using Power Shell, Python, Ansible, Terraform).
• Implement Infrastructure as Code (IaC) to manage and provision cloud and virtual environments.
• Continuously improve reliability, scalability, and operational efficiency through smart tooling and automation.

• Collaborate with IT operations, Dev Ops, application, security, and business teams to gather requirements and deliver solutions.
• Translate business needs into technical requirements, providing clear documentation and implementation guidance.
• Work across global, distributed teams to ensure alignment and consistency of infrastructure services.

• Participate in and lead infrastructure projects including migrations, upgrades, and new technology deployments.
• Support digital transformation and cloud adoption initiatives with technical maturity and solution focus.
• Ensure change management and documentation standards are followed throughout project delivery.