Windows System Administrator

Department:
Information Technology

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at  or human resources .

Job Description Summary

This System Administrator position works with our Windows and Software Operations teams to build, package, and deploy Windows software and operating systems for a large number of systems both on and off campus. You will work with your team to maintain the systems and services related to configuration management, application packaging, licensing, and distribution for a large number of software applications for the campus.

You will become part of a culture that empowers employees, treats them with respect, and encourages innovation and open communication.

Essential Duties & Responsibilities (other duties may be assigned)

Operational Responsibilities:

• Responsible for Microsoft Windows desktop software application and operating system packaging and deployment.

• Assist in the administration of the Apps Anywhere server and application streaming environment.

• Responsible for the training, support, and supervision of student technicians and the environment, tools, methods, and utilities used to package software applications for deployment in our environment.

• Assist in administering and managing the Microsoft Windows environment including Active Directory, ADFS, System Center Configuration Manager (SCCM), Endpoint, Autopilot, and Intune.

• Perform administrative tasks in Windows Active Directory and Azure Active Directory, including manipulating objects, disaster recovery planning, and maintenance.

• Responsible for granting, monitoring, and reporting on access.

• Document accurately, timely, and effectively the processes, procedures, and all changes to systems.

• Coordinate the creation of environments for testing and development purposes and ensure production and test/development environments are kept in sync.

• Modify/maintain updates and/or patches of applications using releases and utilities from the manufacturers. Apply and test the technical aspect of product-specific patches and fixes as they are released.

• Provide advanced troubleshooting and support per requests from team members and the campus community.

• Work with other team members on designated systems and projects.

• Work on long-term projects as assigned.

• Apply safety-related knowledge, skills, and practices to everyday work.

• Perform other duties as assigned.

Maintenance, Monitoring, and Upkeep:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

• Install, configure, and plan life-cycle replacement, coordinate outages and perform performance tuning for applications and hardware.

• Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

• Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.

Security:

• Ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure.

• Maintain a regular schedule for operating system, application, and security patches.

• Coordinate and implement security measures to safeguard information ensuring security requests have proper (system owner)…