Computer Help Desk Student Technician

Computer Help Desk Student Technician (Spring 2026)

Please see Special Instructions for more details.

There are two types of student employment at SMC:
Federal Work-Study (FWS) and Regular Student Employment (RSE). All students should apply for any position they are interested in, whether or not they have received a Federal Work-Study award. The SMC Financial Aid Office will determine if the student hired is eligible for FWS but being eligible is not a requirement for most jobs. If a student has received a FWS award, it is not a guarantee of employment and the award amount will not be paid towards the student’s tuition/account.

It is a maximum amount that the student may earn over the course of the academic year, if they secure a qualified student employment position. Both Regular Student employees and FWS employees receive an hourly rate equivalent to at least the current minimum wage. The student receives funds in the form of wages on a bi-weekly schedule. The FWS or RSE earnings may be used to assist with a student’s various expenses.

If a FWS student earns their maximum award, the hiring department will determine if employment can continue as Regular Student Employment since funds are limited. Students interested in working on campus must be registered, have a complete financial aid file, and complete an online Student Employment Application.

Position Information

Posting Number

2020277-3

Job Title

Computer Help Desk Student Technician (Spring 2026)

Pay Rate

$13.73 per hour

Job Category

Student

Department

INFORMATION TECHNOLOGY

Position Summary Information

Job Description Summary

The Computer Help Desk Student Technician will work approximately 15-20 hours per week. Responsibilities include first and second level desktop support, break/fix, AV, software and hardware installation along with daily operations.

Required Qualifications

• Knowledge of MS desktop applications, Intel and Apple processors
• Excellent organizational skills
• Strong troubleshooting skills
• Must work in a team environment

Preferred Qualifications

• A+ Certification

Other Information

Essential Duties and Responsibilities:

• First and second level desktop support
• AV support, break/fix, software and hardware installation
• The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

Special Instructions to Applicants

You must be enrolled at the College on a full-time or part-time basis (minimum of 6 credit hours during fall and spring semesters and 3 credit hours during the summer semester); contact hours will not be used to meet the 6 credit hour minimum.
High-school students who are dual enrolled are eligible for student employment. You must also meet the credit hour requirement.
OR
You must be enrolled or continuing your education with a four-year College partner, on the campus of SMC , and be enrolled in a minimum of 6 credit hours and at least 1 SMC credit hour during the fall and spring semesters and 3 credit hours and at least 1 SMC credit hour during the summer semester.
All student employees must maintain a minimum cumulative GPA of 2.0 to be eligible for student employment.

Physical Requirements

Must be able to complete the following with or without a reasonable accommodation:
1. The physical activity of this position.
A. Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
B. Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
C. Stooping. Bending body downward and forward by bending spine at the waist.
D. Kneeling. Bending legs at knee to come to a rest on knee or knees.
E. Crouching. Bending the body downward and forward by bending leg and spine.
F. Standing. Particularly for sustained periods of time.
G. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
H. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from…