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Front Desk Lead, 2nd Shift, Guest Experience

Job in Thompsonville, Benzie County, Michigan, 49683, USA
Listing for: Crystal Mountain
Full Time position
Listed on 2026-03-07
Job specializations:
  • Hospitality / Hotel / Catering
    Hospitality & Tourism, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Thompsonville

A family-owned resort in Michigan is seeking a Front Desk Supervisor for the 2nd shift. The supervisor will support the front desk team, handle guest recovery concerns, and manage operational standards. Ideal candidates will have supervisory experience and strong customer service skills. This full-time role offers a dynamic environment at a resort featuring skiing, golf, and spa services.

Experience with software such as Microsoft Excel is preferred.
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