Bar Waiter

Provide a smooth and efficient bar/wine service within an allocated area. Serve passengers and/or crew members and provide professional bar service, enhancing the passenger/crew experience, and fully adhering to company service standards.

• Serve drinks to passengers/crew complying fully with the Responsible Service of Alcohol policies and procedures, including informing the Bar Supervisor / Bar Services Manager when a passenger has consumed excessive alcohol.
• Actively generate bar cash profit by promoting set campaigns, increasing cash profit-generating opportunities, and working to exceed targets.
• Correctly enter passengers billing into the relevant system in a timely manner.
• Assist with controlling bar budget costs by ensuring that all products, equipment, and cleaning materials are used in a cost-effective and efficient manner.
• Follow all working and cleaning routines and rotas and ensure the appearance and condition of all items including glasses, equipment, and bottles meet the required standards.
• Keep the outlet neat and tidy at all times.
• Set up and clear down the area prior to and after service periods.
• Use and maintain all bar equipment correctly, reporting any repairs required promptly.
• Carry out duties at outside catering events as and when required.
• Meet and greet the passengers and assist with baggage services on embarkation/disembarkation days, safely moving passenger luggage.

• WSET Level 1 in Wines and Spirits / recognized bar qualification or equivalent preferred or relevant industry experience
• Level 2 Award in Food Safety or equivalent
• Experience of working within a 4 / 5 star high volume bar establishment with international clientele preferred
• Previous bar experience highly desirable
• Previous experience of serving customers within a bar environment desirable
• Good command of written and spoken English

• Valid ENG1 medical certificate or equivalent for the duration of each voyage

• Lead by example by taking care of the health and safety of self and others
• Report all accidents, near miss incidents and work related ill health conditions to manager/supervisor/team leader and to the safety department.
• Follow safety rules and procedures
• Use work equipment, personal protective equipment, substances, and safety devices correctly
• Take part in safety training & risk assessments and suggest ways of reducing risks
• Carry out duties in a safe manner in accordance with corporate policies and procedures

• Fully comply with personal hygiene standards as stated in company and public health policies and procedures
• Demonstrate at all times excellent hand washing techniques and coughs and sneezes etiquette
• Follow the company instructions regarding immediate reporting of ill health symptoms (i.e.) diarrhoea, vomiting, fever, and any other symptoms as appropriate

• Understand own environmental responsibilities and act accordingly
• Apply practical measures to reduce water and electricity consumption
• Apply waste segregation diligently both in work area and when off duty
• Follow the correct method of disposal of surplus or spent chemicals used
• Work in a way that avoids environmental incidents and report situations where environmental integrity may be breached
• Handle materials carefully to minimise spillages during work routines and safely dispose of contaminated material generated during work routine

• Understand own emergency duties and routines onboard ship
• Take an active part in the ships team response to an incident
• Ensure familiar with ships emergency alarms and routines
• Ensure familiar in the use of all fire fighting appliances located within area of responsibility
• Ensure familiar in the use of the ships life saving appliances and equipment including lifeboats and liferafts
• Participate fully in all relevant drills and training
• Know how to raise the alarm when necessary
• Able to identify escape routes and emergency exits
• Understand the function and operation of fire screen / splash tight and watertight doors
• Take part in passenger clearance from public areas, ensuring passengers have responded correctly and the area is clear and…