Supervisor - Banquets

Overview

The Supervisor - Banquets plays a crucial role in ensuring the seamless execution of events and functions within the hospitality sector. This position is responsible for overseeing all banquet operations, ensuring that each event meets the highest standards of service and quality. The supervisor will coordinate with various departments, including catering, kitchen staff, and event planners, to deliver exceptional guest experiences.

Additionally, this role involves training and managing banquet staff, ensuring they are equipped to perform their duties effectively. Ultimately, the success of the banquets and events is a direct reflection of the supervisor's leadership and organizational skills.

• High school diploma or equivalent; a degree in hospitality management or a related field is preferred.
• Proven experience in a supervisory role within the hospitality industry, particularly in banquet or event services.
• Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.

• Experience with event planning software or management systems.
• Certification in food safety and sanitation practices.
• Previous experience in a luxury hotel or high-end restaurant environment.

• Oversee the setup, execution, and breakdown of all banquet events, ensuring adherence to client specifications and company standards.
• Coordinate with kitchen and service staff to ensure timely and efficient service during events.
• Train, supervise, and evaluate banquet staff, providing guidance and support to enhance their performance.
• Manage inventory and supplies for banquet operations, ensuring all necessary items are available and in good condition.
• Resolve any issues or complaints that arise during events, maintaining a high level of customer satisfaction.

The required skills for this position include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration among departments. Organizational skills are critical, as the supervisor must coordinate various aspects of events, from setup to execution. Problem-solving skills are also vital, as the supervisor will need to address any challenges that arise during events promptly.

Preferred skills, such as familiarity with event planning software, can enhance efficiency in scheduling and resource management. Overall, a combination of these skills will enable the supervisor to create memorable experiences for guests while maintaining operational excellence.

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Hospitality

Traverse City, MI

Salary: $20.00-$40.00 per hour