Harvest Pointe Evening Operations Coordinator

Location: Hastings

# Harvest Pointe Evening Operations Coordinator Harvest Pointe - Hastings, MI 49058

Start Date   01/13/2026|
** Department** | Harvest Pointe ||
** Reports to** | Director of Harvest Pointe or Designee ||
** Work Location** | Harvest Pointe at Thornapple Manor ||
** Salary Range** | $23.15 - $25.15/ hr. based on experience and credentials |
** Advocacy & Feedback:
** Act as a key point of contact for resident feedback during the evening, promptly sharing suggestions or concerns with leadership to continually elevate the community experience.
** Interdisciplinary

Collaboration:

** Proactively cultivate professional partnerships across all departments to ensure a cohesive and seamless living experience for every resident.
** Regulatory & Safety Excellence:
** Maintain active certification and up-to-date knowledge of OSHA and CDC protocols, including hazard communication and infection control, to ensure the highest safety standards for the community.
** Continuous Professional Growth:
** Engage in ongoing community in-service training and continuing external education programs to remain at the forefront of trends within the Assisted Living industry.## Qualifications
** Educational & Professional Requirements**
* ** Foundational

Education:

** A high school diploma or equivalent is required to ensure effective communication and literacy skills.
* ** Industry Knowledge:
** While comprehensive on-the-job training is provided, a foundational understanding of healthcare terminology and person-centered care practices is highly recommended to better serve our residents.
* ** Serv Safe Knowledge & Training:
** Working knowledge of Serv Safe food safety standards is required, with the ability to apply best practices during evening operations;
Serv Safe certification preferred or willingness to obtain within a designated timeframe.
* ** Professional Development:
** A commitment to ongoing learning and the ability to adapt to modern assisted living hospitality trends.
** Professional Qualifications and Core Competencies**
* ** Adaptive Leadership & Autonomy:
** Demonstrate the ability to exercise sound independent judgment and take full accountability for assigned operations, while remaining open to innovative service methods and collaborative solutions.
* ** Exceptional Interpersonal Relations:
** Navigate diverse social interactions with residents, families, and regulatory agencies using high levels of tact, diplomacy, and a welcoming, cheerful disposition.
* ** Empathetic Engagement:
** Maintain a patient and respectful approach when interacting with residents of varying cognitive and maturity levels, ensuring an environment of warmth and dignity.
* ** Effective Communication:
** Proficiently read, write, and speak English to facilitate clear communication of resident needs and maintain seamless operational flow with team members and guests.
* ** Technical Proficiency:
** Demonstrated ability to utilize the Microsoft Office Suite (including Word, Excel, and Outlook) and efficiently navigate Point Click Care  for accurate documentation and operational support.
* ** Commitment to Wellness:
** Champion a positive community culture that prioritizes the holistic health and well-being of residents and fellow staff members.
** Physical and Mental Resilience**
* ** Occupational Stamina:
** Maintain the physical ability to remain active and mobile throughout the shift, including the capacity to lift, push, or pull up to 50 lbs. as required. Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of the position can be fully met.
* ** Emotional Stability:
** Demonstrate the mental fortitude to remain calm and effective in high-stress or emotionally charged situations, including interactions with residents experiencing distress or hostility.
* ** Sensory & Independent Functio
** n:
Utilize sufficient sensory and cognitive abilities to work independently, manage shifting priorities, and ensure the safety of the community. Possess the ability to analyze and interpret complex health information and make informed decisions.
* ** Emergency Readiness:
** Possess the physical health and situational awareness necessary to assist in resident evacuations and respond to emergency call-backs during critical events or severe weather.
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