Departmental Technician​/ITB​/CJIC​/DSG​/Access Control Unit

Overview

This position serves as the sole resource for the Michigan State Police (MSP) responsible for procuring and issuing all Secur

ID tokens and Virtual Private Network (VPN) clients to MSP members, partner agencies, and contractors. Secur

ID tokens and associated VPNs are utilized to provide advanced authentication and secure access to sensitive and restricted MSP applications and network. The position initiates requests for the creation of new VPNs as needed. The position is also responsible for monitoring the Department of Technology, Management and Budget (DTMB) Telecom bills to ensure the MSP is billed correctly for Secur

ID tokens, initiating requests as well as follow up to ensure changes were made correctly. Currently, the position manages over 4,500 Secur

ID tokens issued to individuals as well as 49 separate VPN clients. This position is also responsible for maintaining the Michigan Cashiering and Receivable System (MiCaRS) for the MSP as it relates to fees for connectivity to state systems as well as billing agencies and responding to agency inquiries regarding their bills. This position is the only full-time staff member assigned to the above duties for the MSP.

Additionally, this position provides second level help desk support for the Michigan Criminal Justice Information Network (MiCJIN) DTMB staffed help desk as well as primary help desk assistance. The position also is responsible for maintaining agency and user profiles in the Admin Tool/e-Directory. This position must perform functions in a bias free manner.

Note: Applicants will be screened for required materials and background checks as part of the employment process.

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect.

Join us as we help build a Michigan where everyone feels safe and secure.

• Procure and issue Secur
  
  ID tokens and VPN clients to MSP members, partner agencies, and contractors.
• Monitor DTMB Telecom bills to ensure MSP is billed correctly for Secur
  
  ID tokens; initiate requests and follow up to confirm changes are made.
• Manage token issuance (currently over 4,500 tokens) and oversee 49 VPN clients.
• Maintain MiCaRS related to connectivity fees and billing for MSP; respond to agency inquiries regarding bills.
• Provide second level help desk support for MiCJIN DTMB-staffed help desk and primary help desk assistance.
• Maintain agency and user profiles in the Admin Tool/e-Directory.
• Perform duties in a bias-free manner.

• Education typically acquired through completion of high school.
• Experience options:
• Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
• Two years of experience performing administrative support activities equivalent to the 9-level in state service.
• Or two years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
• Departmental Technician 10:
  Possession of a Bachelor’s degree and one year of professional experience may substitute for the experience requirement.

This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.

Please attach a cover letter/memo addressed to Ms. Tara Smith, resume, and official college transcripts (if applicable) to your application. Unofficial transcripts will not be accepted.

Please note: Applicants will be screened out for failure to attach the required resume, cover letter/memo, and (if applicable) official transcripts to their application.

View the entire job specification at: https://(Use the "Apply for this Job" box below)./

The State of Michigan has been recognized as a leading U.S. employer by new graduates from  and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.