Senior Mortgage Loan Processor

Who We Are

We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries‑old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives."

This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well‑being of members.

At Black Hills Federal Credit Union (BHFCU), we’re committed to improving the lives of our members every day and we look for people who share that passion. Don’t have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.

General

Purpose:

A leader among the processors. Processing Residential Mortgage loans and coordinating with lender, underwriting, and closing to ensure loans close on time. Assist in the on‑going quality control efforts of the mortgage department.

• Train and lead the processing team by evaluating loan files for quality improvement and providing additional training when required.
• Oversee the processing pipeline to meet all closing dates and assist processing staff on questions or difficult loan files.
• Review all loan documentation in file to ensure accuracy and validity by understanding the loan structure and loan program. Collect any documentation missing.
• Conduct thorough review of income documentation and identify any additional documentation that will be required and perform basic income calculations to ensure accuracy for debt to income.
• Evaluate asset documentation and credit reports to identify any gaps or inconsistencies. Source any additional information as needed.
• Review purchase agreements and title reports and notify lender of any missing items or areas of concern.
• Obtain homeowners, flood, condo, private mortgage policies as applicable and ensure adequate coverage is obtained and the mortgagee clause reads appropriately.
• Responsible for pipeline management by coordinating with lender, underwriting, and closing to ensure loans meet closing deadlines.
• Assist loan officers/originators in tracking down documentation from borrowers and realtors.

• Order and review title insurance, appraisals, verifications, flood certifications, tax transcripts, etc.
• Provide ongoing training to the processing staff.
• Perform other duties as may be assigned by the Mortgage Operations Manager and VP of Mortgage.

• Working knowledge of Conventional, Jumbo, Fixed and Variable Rate, Cash‑Out Refinance, Purchase, Construction, FHA, VA, USDA, SDHDA, and Secondary Market loans.
• Working knowledge of state and federal real estate practices such as Reg B, TRID, TILA, HMDA.
• Knowledge of MI certificates, guidelines, and overlays.
• Working knowledge of the credit union’s products and services.
• Working knowledge of organization policies and procedures and credit union service philosophy.
• Working knowledge of the credit union’s in‑house computer system and the internet.
• Working knowledge of safety and security programs for false alarms, robberies, bomb threats, and extortion.

• Vision: A sighted person to effectively review and complete documents.
• Speech/Hearing:
  Ability to communicate verbally and in writing with staff, members and vendors.
• Manual Dexterity:
  Ability to perform necessary computer‑related input.
• Physical Mobility:
  Limited mobility required. Requires the ability to work flexible hours.

• Ability to understand and follow complex written and oral instructions.
• Ability to comprehend complex functions and procedures and to disseminate that knowledge in a clear and understandable format to others.
• Ability to express oneself, clearly and concisely, both orally and in writing.
• Ability to complete income,…