Field Applications Engineer

UTAC is a market-leading international group in digital & sustainable mobility, customisable testing solutions, customisable testing systems, vehicle engineering, homologation, regulatory advice & expertise, certification, training, corporate events and classic & sport scars festivals.

The Group provides services and systems to customers in the various sectors: mobility, transport, tyre, petrochemical, agriculture and defence industries. UTAC operates test centres and laboratories in France (including the official Euro NCAP facility), the UK, USA, Finland, Morocco, and Germany; it has subsidiaries in China, Korea and Japan. UTAC employs around 1300 people across its various locations.

As a group we share a strong and clear vision to deliver safe and efficient solutions and systems to our customers. We are proud and confident in our heritage, our capabilities and our people and believe that by creating a culture where individuals feel they can make a difference and enjoy coming to work, we can deliver the best possible service to our customers.

Our core values of
Expertise, Innovation
and
Integrity
provide a clear daily guide to how we work together safely, as one team, helping each other to succeed.

The Field Applications Engineer is responsible for developing, servicing, training and supporting both the customer test equipment and customer personnel. The primary focus is customer service experience working with dynamometer control software to integrate customer test requests, performing test equipment calibrations, and executing troubleshooting efforts on test cell equipment. This role requires the ability to successfully manage tasks and assignments in multiple areas.

Initiative and ownership of responsibilities are critical to the success of this individual.

Essential Duties and Responsibilities:

• Commission Dynamometer Test Systems utilizing the following components:
  • Windows OS HMIs, Real time Computers using an RTOS
  • FPGA / Instrumentation / PLCs / Third party software
  • Induction, permanent magnet and DC dynamo meters, AC drives and DC drives
  • Ancillary Equipment (coolant and oil conditioning, etc.)
• Configure equipment using the following communication protocols
  • Ether
    
    CAT, Modbus Variants, Profibus, AK Engine, UDP
  • Serial (RS-232, RS-485)
  • Flex Ray, CAN (and variants)
• Controller setup, calibration, commissioning, service, and warranty tasks for test systems
• Develop LabVIEW programs for Dynamometer controller and Automated Test Equipment to meet customer needs
• Analyze Data generated from Dynamo meters and create custom reports for Customers using LabVIEW and Diadem
• Assist customer technical issues and problem resolution to debug Software and Hardware problems
• Create, review and document Software requirement specifications, Test Plans, Software Change Requests, and Software User Manuals
• Participate in Software Design reviews, code reviews, and project update meetings
• Interact with internal and external customers for troubleshooting and debugging software
• Continued learning of new methods and equipment to improve job capabilities and testing
• Train customers on using REPS Dynamometer Testing software
• Create reports based on work completed for customer approval
• Tracking time spent on jobs and other tasks.
• Generate parts lists and order sheets for troubleshooting efforts and support work
• Assists in supporting the UTAC culture and values (Integrity, Expertise, and Innovation)
• Performs other duties as assigned

Education and Skill Requirements:

• Bachelor’s or equivalent experience
• Familiarity with LabVIEW and PLC programming
• Ability to understand different programming languages
• A reliable vehicle and valid driver’s license to travel to customer sites
• 3 years of relevant work experience required
• Familiarity with automotive testing procedures and test definitions
• Experience with hands-on projects
• Knowledge of automotive propulsion and driveline systems
• Ability to interpret electrical, mechanical schematics
• Knowledge of control components (sensors, motor control devices, etc.)
• Able to relay technical information in a way your audience understands
• Ability to provide excellent customer service
• Focus on safety and quality
• Flex…