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Accounts Receivable; AR Specialist

Job in Byron Center, Kent County, Michigan, 49315, USA
Listing for: Creative Financial Staffing
Full Time position
Listed on 2026-02-04
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Job Description & How to Apply Below
Position: Accounts Receivable (AR) Specialist
Location: Byron Center

Accounts Receivable (AR) Specialist

Position Overview

We are seeking a detail-oriented and customer-focused Accounts Receivable (AR) Specialist to support daily cash application, credit card processing, and collections activities. This role works closely with Customer Service, internal leadership, and external customers to ensure timely and accurate receipt of payments while maintaining strong customer relationships.

Key Responsibilities

Cash Receipts & Posting

  • Obtain and review bank details, including Lockbox and ACH activity

  • Deposit checks received via mail using a check scanner

  • Accurately record and post cash transactions in P21

  • Prepare and report equipment deposit payments

  • Research, troubleshoot, and resolve cash application issues and discrepancies

Credit Card Processing

  • Assist Customer Service with processing customer credit card payments using SLIMCD software

  • Report and record credit card transactions in the accounting system

  • Investigate and resolve credit card discrepancies in a timely manner

Collections & Customer Account Management

  • Work directly with customers, Customer Service, and various levels of management to resolve payment issues

  • Manage customer billing and payment activity through customer portals, including Coupa, Ariba, Taulia, and other custom portals

  • Follow up on past-due accounts while maintaining positive customer relationships

Customer & Administrative Support

  • Monitor and respond to a high volume of customer emails daily

  • Answer incoming phone calls and assist customers with payment-related inquiries

  • Greet walk-in visitors as needed

Qualifications
  • 2+ years of Accounts Receivable or related accounting experience

  • Experience with cash application, collections, and customer account reconciliation

  • Familiarity with ERP systems; experience with P21 preferred

  • Experience working with customer payment portals (Coupa, Ariba, Taulia, or similar)

  • Strong attention to detail and organizational skills

  • Excellent communication and customer service skills

  • Ability to manage multiple priorities in a fast-paced environment

Preferred Skills
  • Experience with credit card processing systems (SLIMCD or similar)

  • Strong problem-solving and discrepancy resolution skills

  • Intermediate Excel skills

What We Offer
  • Competitive compensation based on experience

  • Comprehensive benefits package

  • Stable work environment with a collaborative team

  • Opportunity to grow within the accounting and finance function

    #INDEC2025
    #INJAN
    2026

    #ZRCFS

    #LI-KB1

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