Accounts Receivable; AR Specialist
Listed on 2026-02-04
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Customer Service/HelpDesk
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Finance & Banking
Location: Byron Center
Accounts Receivable (AR) Specialist
Position Overview
We are seeking a detail-oriented and customer-focused Accounts Receivable (AR) Specialist to support daily cash application, credit card processing, and collections activities. This role works closely with Customer Service, internal leadership, and external customers to ensure timely and accurate receipt of payments while maintaining strong customer relationships.
Key ResponsibilitiesCash Receipts & Posting
Obtain and review bank details, including Lockbox and ACH activity
Deposit checks received via mail using a check scanner
Accurately record and post cash transactions in P21
Prepare and report equipment deposit payments
Research, troubleshoot, and resolve cash application issues and discrepancies
Credit Card Processing
Assist Customer Service with processing customer credit card payments using SLIMCD software
Report and record credit card transactions in the accounting system
Investigate and resolve credit card discrepancies in a timely manner
Collections & Customer Account Management
Work directly with customers, Customer Service, and various levels of management to resolve payment issues
Manage customer billing and payment activity through customer portals, including Coupa, Ariba, Taulia, and other custom portals
Follow up on past-due accounts while maintaining positive customer relationships
Customer & Administrative Support
Monitor and respond to a high volume of customer emails daily
Answer incoming phone calls and assist customers with payment-related inquiries
Greet walk-in visitors as needed
2+ years of Accounts Receivable or related accounting experience
Experience with cash application, collections, and customer account reconciliation
Familiarity with ERP systems; experience with P21 preferred
Experience working with customer payment portals (Coupa, Ariba, Taulia, or similar)
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Experience with credit card processing systems (SLIMCD or similar)
Strong problem-solving and discrepancy resolution skills
Intermediate Excel skills
Competitive compensation based on experience
Comprehensive benefits package
Stable work environment with a collaborative team
Opportunity to grow within the accounting and finance function
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