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Customer Service Representative
Job in
Gladstone, Delta County, Michigan, 49837, USA
Listed on 2026-01-30
Listing for:
Baybank
Full Time
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service
Job Description & How to Apply Below
Description:
Duties or responsibilities are but not limited to:
- Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
- Opening accounts for new customers and prepare new account paperwork, applications and request the required identification.
- Informing customers about bank products and services.
- Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Packaging cash and rolling coins to be stored in drawers or the bank vault.
- Keeping a clean, organized work area and a professional appearance.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Following all bank financial and security regulations and procedures.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
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