Parts & Service Associate

About Advanced Blending Solutions

Advanced Blending Solutions LLC of Wallace, MI is a privately‑owned, full‑service designer and manufacturer of blending and convey equipment for the plastics industry. With state‑of‑the‑art fabrication, machining, and panel‑building facilities in Wallace, we are growing and committed to providing the best products and services that can be customized to meet our customers’ unique needs.

As a Parts and Service Associate, you will serve customers by:

• Providing information and answering questions about ABS products and services
• Creating spare parts lists for customers
• Processing customer orders
• Answering and routing phone calls
• Monitoring open orders and contacting existing and prospective customers to communicate features, benefits, and technical aspects of products
• Coordinating with project management, shipping/receiving, and field service to provide the best customer experience

• Independent self‑starter with energy, motivation, enthusiasm, and persistence
• Customer‑centered and detail oriented; exceptional phone, computer, and customer service skills
• Ability to prioritize and coordinate multiple projects/tasks simultaneously, processing time‑sensitive information from multiple sources, making decisions and effectively communicating the required actions
• Excellent written and verbal communication skills
• Strong organizational skills and ability to maintain accuracy
• Proficient computer skills; CRM/database/Microsoft Office suite and online communications
• Use of logic and reasoning in daily decision making and problem solving
• Two years of work experience in service, parts, or customer support preferred

The typical schedule for this full‑time position is Monday – Thursday from 6 am to 3:30 pm and a half day on Friday with weekends free.

To apply, please use our quick, 3‑minute mobile‑friendly online application. We only accept applications through our website:  Please DO NOT email your resume to us.