Service Advisor; Holly

We do things differently at Szott Ford. We truly value our employees & want to give you the tools you need to build a solid career.

You should enjoy coming to work every day.

Benefits:

• Paid Training
• Flexible Work Schedule
• Benefits
• Exceptional Pay Plan!
• 401(k)
• A Professional and Respectful Work Environment
• Opportunity for advancement - lots of room to grow
• Family owned

Responsibilities:

• Meet with customers to determine their needs for vehicle repair and/or service.
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
• Monitor the progress of each vehicle throughout the day and update customers.
• Increase profitability by maximizing sales & executing retail promotions.
• Oversee the technician working on customers’ vehicles, including managing their time, efficiency, parts ordering, and job completion times.
• Participate in quality control.
• Contribute to the development and documentation of Standard Operating Procedures as appropriate.

Requirements:

• Customer service background.
• Customer satisfaction and quality control skills.
• Automotive service experience is helpful.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform various tasks simultaneously.
• Willingness to submit to a background check & drug screening.

Szott Auto Family Pride - Core Values