Customer Service Receptionist

Company Description

Bye Financial Group LLC is an insurance company based in Michigan, with office locations in Grand Ledge, Grand Rapids, and East Lansing. The company is dedicated to offering comprehensive insurance solutions tailored to the needs of its customers. With a commitment to exceptional service and community presence, Bye Insurance has established itself as a trusted provider in the region. By prioritizing client satisfaction and personalized support, Bye Insurance continues to positively impact individuals and businesses alike.

This is an on-site, full-time position for a Customer Service Receptionist located in Grand Ledge, MI. The primary responsibilities include greeting and assisting customers, managing phone calls and inquiries, handling clerical tasks such as scheduling and recordkeeping, and providing outstanding customer service. The role also involves maintaining the reception area and collaborating with team members to support daily operations effectively.

• Proficiency in Phone Etiquette and Receptionist Duties
• Strong Clerical Skills for managing records, schedules, and office tasks
• Excellent Communication skills, both verbal and written
• Exceptional Customer Service abilities to provide a positive experience
• Strong organizational skills and attention to detail
• Previous experience in a receptionist, administrative, or customer-facing role is a plus