Gift Processing Specialist

Overview

Gift Processing Specialist

Cranbrook Educational Community (CEC) is a center of education, science, and art with a graduate Academy of Art, Contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students in Pre-K through 12 independent college preparatory Schools. The campus is located in Bloomfield Hills, Michigan. For more information, visit cranbrook.edu.

The Gift Processing Specialist is responsible for the processing and reconciliation of gifts to the Cranbrook Educational Community on the development database, Raiser's Edge NXT. This role also involves accurately entering and maintaining biographical, address, degree, and other information in Raiser's Edge; assisting in database clean-up (including salutations, creating new records); and researching and recording deaths and other important information on CEC’s constituents.

• Process all gifts to the CEC community, including preparing and reconciling deposits, scanning and electronically filing source documentation, posting gift information into Raiser's Edge, depositing funds, and running associated reports.
• Assist with generation of tax receipts, including merging reports to generate receipts, reviewing information for accuracy, and printing, stuffing, and mailing receipts as directed.
• Maintain and update all database records with accurate information and participate in database clean-up projects.
• Assist in reporting functions using Raiser's Edge, as requested.
• Provide customer service to donors and the public via telephone and email; communicate clearly and address questions or concerns and gift instructions; respond to inquiries accurately and timely.
• Manage filing and paperwork related to Advancement Services responsibilities such as gift processing, data maintenance, and research.
• Maintain confidentiality of all database records and donor information.
• Provide support to and assist in training Advancement personnel on database functionality and data clarification.
• Provide office or administrative assistance within Advancement and perform other duties as assigned.

• High School diploma or GED required;
  Bachelor’s degree, Associate’s degree, or technical training in computer or secretarial science preferred.
• Proficiency and high accuracy in database entry and experience using queries to extract information from databases.
• Minimum of 3 years working in Raiser's Edge in a nonprofit organization or at least 3 years of demonstrated data entry experience in accounting or gift processing.
• Strong math/calculation skills with ability to accurately reconcile gift deposits.
• High attention to detail and ability to organize and prioritize tasks.
• Experience in nonprofit fundraising with basic knowledge of fundraising concepts and databases is a plus.
• Effective written and verbal communication with a variety of individuals, including volunteers, donors, colleagues, and CEC leadership.
• Ability to handle confidential information with discretion.

Cranbrook offers competitive compensation and benefits including medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. Additional benefits include generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a collaborative educational environment.

For consideration, please submit a resume and cover letter.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.