Carrier & Compliance Administrative Assistant

Job Title: Carrier & Compliance Administrati v e Ass istant

Tropolis is a technology-enabled insurance brokerage growing through partnership with high-performing independent agencies across the country. Headquartered in Ann Arbor, Michigan, we are building a national platform grounded in local relationships and shared values. Our principles—integrity, ownership, leadership, and service—guide every decision we make.

The Carrier & Compliance Administrati ve Assistant is a mid-level administrative role responsible for executing and coordinating carrier, licensing, and entity-related administrative activities across the Tropolis organization. This role primarily supports the Director of Carrier Relations by owning day-to-day execution, monitoring inbound carrier communications, and ensuring that carrier appointments, contracts, and entity records are accurate , current, and properly documented.

Job Title:

Carrier & Compliance Administrati ve Assistant

Employment Type:

I n-office presence with limited hybrid flexibility

Salary: $50,000 - $75,000 annually

Core Responsibilities – Carrier Administration

• Support Director of Carrier Relations with administrative activities to maintain and update carrier appointments across all Tropolis entities.
• Prepare, submit, and track carrier contract applications and related correspondence.
• Assist with consolidation of agency contracts under master carrier codes.
• Update producer and administrative user information with carriers.
• Collect and organize profit-sharing and contingent commission documentation.
• Monitor carrier-related email inboxes and resolve administrative matters or elevate to the director or others as appropriate.

Licensing & Compliance Support

• Assist Director of Compliance with licensing and regulatory tasks.
• Support renewal and annual filing paperwork using 3C and NIPR.
• Add new entities to compliance tracking systems.
• Coordinate with registered agent providers (e.g., CT Corporation).

Entity & Secretary of State Filings

• Support filings for approximately 20 entities across multiple states.
• Assist with annual reports and entity changes.
• Maintain organized records in SharePoint.

• 3–7 years of insurance agency or brokerage administrative experience.
• Familiarity with carrier appointments, licensing, and compliance.
• Strong organizational and communication skills.
• Detail-oriented with high follow-through.

Estimated salary range: $50,000 – $75,000 annually.

Full-time position. in-office presence in Northville, MI, with limited hybrid flexibility.

Eligible for standard benefits, Tropolis Employee Purpose Plan with six months’ service, discretionary bonus target 5-10% of base salary, opportunity for growth and advancement in a dynamic organization.

Tropolis is an Equal Opportunity Employer and celebrates diversity in all forms. We are committed to creating an inclusive environment for all employees.

Working for Tropolis means being part of creating a dynamic, passionate, and fast-growing work environment that puts you first.