JD Store Management - Lighthouse Place Outlets, Michigan

Overview

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Position Title(s): Assistant Store Manager and Supervisor

• Leadership & Team Management:
  Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer
  
  Experience:
  
  Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance:
  Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence:
  Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management:
  Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement:
  Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving:
  Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

• Experience:
  
  Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership
  
  Skills:
  
  Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical
  
  Skills:
  
  Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility:
  Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy:
  Proficiency in retail management software and basic computer applications.

• Assistant Store Manager
  • Open availability, including hours necessary to open/close the store (mornings, days, and nights).
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours, with increases during peak periods.
• Supervisor
  • Availability to open/close the store (mornings, days, and nights).
  • Minimum of 5 days of availability.
  • Minimum standard of 30 hours per week.
• All Management
  • Weekend and holiday availability.
  • Punctuality and regular attendance as per company policy.
  • Reliable transportation.
  • English proficiency for customer interaction and supervision.
  • Ability to read/write English and perform basic business mathematics.
  • May require relocation within the company network based on operational needs.

• Prolonged standing (approximately 5–14 hours per day).
• During peak periods, long shifts (up to 12 hours).
• Stooping, kneeling, reaching, and lifting 5–25 lbs regularly (weights may be higher in some cases).
• May climb ladders or stairs to stock merchandise.
• Moderately noisy retail environment.

• High School Diploma or GED; 2+ years’ retail leadership preferred, or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made for qualified individuals with disabilities. Must be at least 18 years of age.

This job description does not cover all aspects of the role. Additional duties may be assigned as needed.

The Finish Line, Inc. is an Equal Employment Opportunity employer and complies with all federal, state, and local EEO laws. We prohibit discrimination based on race, color, religion, national origin, sex, age, disability, or any other protected characteristic. Reasonable accommodations are provided in accordance with applicable laws.

Applicants who require accessibility assistance to submit an employment application can call Finish Line at  or email tal A Talent Acquisition team member will respond as soon as reasonably possible.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Retail