Busperson

Job Description

Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, salt and pepper shakers, condiments, beverages, napkin holders, ice buckets, areas around tables/hutches and all other related supplies.

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount
• Adhere to established company and departmental procedures, guidelines and policies at all times
• Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests
• Maintain established company and departmental uniform, appearance, and hygiene standards at all times
• Refills salt and pepper shakers, napkin holders and all other related supplies
• Stocks dishes and glasses as required
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Completes all established set-up, stocking and closing duties on time
• Knows and adheres to health and sanitation guidelines at all times
• Knows and adheres to food and beverage policy and procedures
• Demonstrates a courteous, friendly, polite, and congenial and efficient attitude
• Must maintain an adequate supply of fresh linens, china, silver, glassware, and other food service accessories; delivering food and beverage in an efficient manner; providing truly great service for our guests by anticipating needs and delivering friendly service with a smile
• Clears, cleans, and resets tables according to procedures
• Cleans area under and around tables and hutches
• Responsible for setting tables for food servers
• Remove dirty room service carts and dishes from guest rooms and hallways
• Maintain breakdown area
• Restock silverware, plates, linen, condiments, and beverages
• Dress tables, fold napkins, refill ice buckets
• Buss tables and trays from guest rooms or hallways
• Good customer service and communication skills
• Adhere to state liquor laws
• Relays guest complaints/compliments to the appropriate supervisor
• Performs all relative miscellaneous duties as directed by supervisor/manager

• Must be able to walk and stand for eight hours
• Able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Repeated bending and lifting
• Work areas could have high volumes, diverse clientele, noise, music, minimal lighting, bright lighting and smoky conditions
• Shift assignments may be irregular, and will cover days, nights, weekends, and holidays
• Ability to handle all types of guest related situations

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.