Part Time Bridal Sales

Overview

At David’s Bridal, we empower our customers and our employees to stay true to their dreams. Join a company that dominates its category and takes care of customers with one of the highest service scores in retail. We make dreams happen—apply today!

Part Time Benefits Include:

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet – Get Paid Early
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances - Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discounts for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (Met Life Hyatt Legal Plans)
• Pet Insurance

Referral Bonus: Minimal weekday hours required (join for weekends only!). $400 bonus for every referral hired with NO LIMIT. Additional terms and conditions apply.

Now that we’ve popped the question, please say “I do”.

Essential Job Functions

Customer Focus

• Welcome all customers with genuine, friendly enthusiasm over the phone and in person. Communicate clearly and concisely, adapting style to suit customers.
• Use all systems to manage the customer flow to deliver a 5-Star experience (Appointments/Customers/Point of Sale). Use iPad tools to research and communicate this information to the customer.
• Provide exceptional service to multiple customers at one time and contribute to the store’s 5-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership.
• Prepare for customer appointments by reviewing profiles, favorites, and preparing a fitting room.
• Build relationships by welcoming customers to the store, asking questions, and listening to understand expectations and needs.
• Strive to identify the perfect gown/dress in the customer’s first three try-ons.
• Review Timeline Calendar and set future appointments aligning to customer needs; follow up to remind/set future sales.
• Communicate how alterations play a role in perfecting the dress in partnership with Alterations. Promote all alterations services and personalization options. Partner with Alterations Specialists to set up appointments. Aim for 80% conversion of brides sold to Alterations appointments.
• Ensure proper measurements are taken and entered for ordering dresses and minimizing returns and exchanges.
• Maintain store standards (clean, organized, promotional readiness) and report any issues to management.
• Maintain high dress code standards per the Dress Code.
• Offer David’s Bridal loyalty & partners program to support one-stop for all life events.

Analyzing & Decision Making

• Respond promptly to customer questions with product and service information. Build relationships to meet or exceed satisfaction and loyalty.

Managing Performance

• Maintain hourly sales productivity standards by using the 5-Step Selling Process.
• Process transactions accurately and promote services, add-ons, and future appointments. Follow procedures for special order dresses.
• Consistently achieve a 65% or greater platform conversion.
• Consistently achieve add-on goals: headpieces 75%, foundations 10%, shoes 20%.
• Set up appointments for the complete wedding party (Bridesmaids, Mother-of-the-Bride, Flower Girl).
• Become a trusted advisor by completing training, building product knowledge and trend expertise.
• Strive to become a Circle of Excellence member by exceeding sales targets.

Managing Change

• Execute new processes, behaviors, contests and programs as assigned.
• Perform duties as assigned by store management including promotion setup, merchandising and visual changes, and inventory tasks.

Gaining Commitment

• Actively support the store team to achieve sales, service and operational goals.
• Accurately clock in and out for all scheduled shifts, breaks and meals.
• Follow all loss prevention and security policies.

Developing Self & Others

• Focus on personal development and complete all training as assigned. Share sales expertise and product knowledge with fellow stylists.
• Be open to coaching and feedback to improve behaviors and processes.
• Complete required training within the first 90 days and stay current with learning curricula.

Personal integrity

• Match words with actions to build…