Logistics Coordinator

Why You Want to Work Here:

Join a fast-paced logistics team specializing in high‑profile, direct‑to‑patient shipments. This is a great opportunity for someone with logistics experience who thrives under pressure, enjoys solving problems, and wants to work in a hands‑on, mission‑critical environment.

• Serve as the main point of contact for customers regarding shipment status, issues, and inquiries.
• Monitor and track time‑sensitive, high‑value shipments from origin to delivery.
• Resolve delivery issues quickly and professionally in coordination with internal teams.
• Maintain accurate documentation and case notes in the system.
• Communicate effectively with clients, drivers, and third‑party vendors.
• Handle multiple systems and screens while managing incoming requests.
• Work cross‑functionally with operations to ensure service quality and compliance.

• 2–3 years of experience in logistics, freight, shipping, or supply chain customer service.
• Proven ability to manage high‑pressure situations with urgency and professionalism.
• Strong multitasking and organizational skills.
• Comfortable with non‑traditional hours and weekend coverage.
• Excellent communication and problem‑solving skills.

Full‑time, On‑site

$45‑50k

• Schedule:
  • Training
    
    Hours:
    
    Monday – Friday 9:00 AM – 5:00 PM, first 3 months.
  • Regular
    
    Hours:
    
    6:00 PM to 2:00 AM, four weekdays and one weekend day.