Dispatcher, DOT Shuttle Operations

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences, so there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe.

Today, we’re reinventing parking. Tomorrow, we will power checkout‑free experiences anywhere you go to make everyday life remarkable, giving us back our most valuable asset: time.

• Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary.
• Maintain working knowledge of basic office equipment such as phone, fax, and Microsoft Office products—Word and Excel.
• Be present at work every scheduled day, on time and in uniform.
• Possess a valid CDL Driver’s License with Passenger Endorsement and a DOT Medical Card to be carried at all times while on duty.
• Have and maintain an acceptable DMV record.
• Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility Manager.
• Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, major streets, landmarks, and freeways in the service area.
• Assist Facility Managers with other duties as needed.

• Education Required:
  
  High School Degree or equivalent.
• License Requirement:
  Valid CDL Class A, B, or C Driver’s License with Passenger Endorsement, depending on location hiring needs.
• DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required.
• Experience/Knowledge:
  Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management, and FMCSRs is preferred but not required.
• Availability:
  Special shift requirements will vary. Availability to work 2nd shift, 3rd shift and/or weekends may be required.
• Language
  
  Skills:
  
  Ability to read, comprehend, write, speak, and communicate all job-related information in English. Ability to write simple correspondence. Ability to present information in one-on-one and group situations.
• Mathematical
  
  Skills:
  
  Ability to add and subtract; understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours.
• Appearance:
  Maintain a neat and clean appearance and be in complete uniform at all times.
• Physical Demands:
  Regularly required to alternate between sitting and standing positions; must use a phone or two‑way radio.

$24.50 per hour

Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401(k), and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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