Driver Guide

Description of the job, responsibilities and duties:

The Customer Service Associate (Driver Helper) will assist the driver in catering aircraft and transporting meals/beverage/equipment to assigned flights. They will help provide excellent customer airline service. Must have the ability to follow direction, meet tight deadlines, and interact/communicate with vendor airline crew as necessary.

• Guiding drivers on and off aircraft
• Lower stabilizer and raising stabilizer for drivers
• Must be flexible and able to react to changing priorities.
• Comply with all work rules and regulations.
• Strong organizational skills and ability to work under extreme
• Must be willing to work in a stressful, time oriented work environment.
• Comply with all work rules and regulations.
• Must be able to carry and lift 50+ Ibs.
• Must be able to push/pull up to 50+ Ibs. for 500 ft.
• Must be able to stand, bend, lift and move intermittently during shift of 8+ hours.
• Must be able to walk/stoop/ bend/ stand for entire work shift.
• Must be able to use fingers/hands to handle equipment.
• Must be able to work in a high stress environment with changing priorities.

• Work assigned schedule which may include nights, weekends or holidays
• Work overtime when required.
• Pass a criminal background and drug screen
• Pass a DOT Pre-Employment Physical test.
• Pass a criminal background and an airport /TSA background check.
• Wear Personal Protective Equipment as required
• Must be able to complete a pre-employment Audiogram
• Will be exposed to various temperature changes (hot and cold) and noise.
• This position requires being active, walking, heavy lifting and pushing 50+ Ibs.
• Must be able to work around moving parts and wet floors.
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours.