ImportExport Coordinator

About Brinks:

The Brinks Company (NYSE:

BCO) is a leading global provider of cash and valuables management digital retail solutions and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging so all employees feel respected, safe, and valued and we provide equal opportunity to participate and grow.

Brinks Global Services USA Inc. is a division of Brinks Inc, the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brinks Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries.

The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Import/Export Transportation Coordinator Miami based at our MIA Airport facility in Miami, FL.

Starting hourly rate: $23.07

The Import/Export Transportation Coordinator is responsible for providing hands‑on customer service and customer assistance for the prompt effective transportation clearance, import export, and routing of both domestic and international parcels in accordance with proper procedures for BGS customers. This position functions in an armed environment. This position requires enforcement of rules to protect the premises and property of Brinks and its customers, and to protect the safety of persons on the premises of Brinks and its customers, including armored vehicles in transit.

• Receive incoming calls, e-mails and faxes from customers, Brinks U.S. branches, Brinks affiliates, and agents and respond to requests for rates, billing issues, service queries in a timely manner.
• Coordinate day‑to‑day activities of the Import/Export team. Interface and coordinate smooth operation of the Import/Export Department with customers, airlines, and field locations.
• Interface with Regional Managers to respond to concerns and issues from field office operations and maintain relationships with customers and overseas affiliates.
• Partner with operations staff to determine accurate operational service capabilities.
• Responsible for meeting all IATA and US Customs requirements in document generation and cargo handling.
• Fully prepare and submit service orders/quotation paperwork for timely billing and analysis purposes.
• Provide affiliates with service quotes in a timely manner.
• Maintain/submit special logs, reports, and records as requested.
• Handle service concerns diplomatically, channeling complaints to other appropriate personnel as needed.
• Determine and secure paperwork required for all international moves, including (but not limited to) commercial invoices, special customs paperwork, etc.
• Determine whether a courier is required on a given shipment and make courier arrangements with the appropriate gateway airport office.
• Respond to inquiries regarding the status of items in transit through our system.
• Prepare customs entries and follow‑up with the clearance process on all entries prepared through partnership with internal and external partners.
• Scan, file, copy and assemble documents including bills of lading, dock receipts, licenses and consulate documents.
• Calculate duties or tariffs to be paid on merchandise.
• Review rates, trace product movement file entries with Customs; provide clarification and valuation of merchandise.
• Process post‑entry work including ruling requests CF 28s, refunds, protests, and drawbacks.
• Review and assess accuracy, verify country of origin/export IOR terms of sale and value to ensure that federal regulation requirements are achieved.
• Prepare nightly recap of incoming…