Cabin Dispatcher

Responsibilities

• Responsible for enforcing the safety and security of the cabin
• Instruct the team on cabin service operational functions and tasks
• Work under pressure
• Review daily reports and ensure tasks are completed on time
• Communicate efficiently with AA, crews, tower, and upper management on daily reports as needed
• Work in conjunction with other departments to ensure flights are not delayed and leave promptly on time
• Comply with all security requirements of air carriers
• Ensure all flights are properly assigned with cabin service crews via the GHDS system
• Report all operational issues to the management team promptly
• Communicate with crew chiefs and drivers on duty according to operational need
• Utilize all technology available to communicate with the airline (Connect me, Saber, and Cabin Appearance)
• Support all additional requests made by the airline
• Report all services provided to the aircraft for billing purposes
• Support and follow operational direction
• Other duties may be assigned

• High school diploma or equivalent required
• 1 year of planning or dispatching relevant experience
• 1+ year of airport operation ground service or relevant experience
• Computer skills and knowledge of Microsoft Suites, e.g., Excel and Word
• Ability to speak and understand Spanish and English
• Strong leadership skills
• Ability to work in a team environment and delegate tasks
• Excellent written and verbal communication skills
• Professional appearance and adherence to the company grooming/uniform policy
• Ability to work rotating shifts, including nights, holidays, and weekends, and to report to work on a regular and timely basis
• Flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations

The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, lift approximately 70 pounds, relocate in the event of an emergency, and maintain a neat and professional appearance.

Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law.