Dispatch

Position: Dispatch - Support
JOB TITLE:

Dispatch

JOB SUMMARY:

The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specification.

JOB LOCATION:

7780 NW 56th street, Doral, FL 33166

WHO IS SCA?

Sweeping Corporation of America (SCA) is the largest, self-performingpowersweepingand jet-vac services company in the United States. SCA keeps streets, highways, construction sites, parking lots and industrial/manufacturing complexes clean, free of debris and compliant with EPA regulations. Our proven programs for maintenance, safety and compliance ensure an unmatched reliability and quality component in our power sweeping services.

Our 1,900 safety-focused team members currently serve 13,000 commercial and over 600 municipal customers from 64servicelocations in21 statesutilizing a fleet of over 1,700 vehicles. In November of 2020, SCA was acquired by Warburg Pincus, a leading global private equity firm. The firm has over 55 years of experience in growth investingandbuilding world-class businesses around the globe. Warburg Pincus applies a thesis-driven approach to investing across a variety of sectors and geographies.

To learn more about SCA, please visit our website at

WHAT WE DO?

Our power sweeping solutionsinclude sweeping parking lots, streets, and highways as well as construction, industrial, and special event sites. Our fleet uses the latest mechanical broom sweepers and regenerative air vacuum trucks. In addition to being the leader in professional power sweeping, SCA also provides state-of-the-art jet-vac services where we can perform collection,system preventive maintenance cleaning,and identify infrastructure issues before they occur.

WHY SCA?

At SCA, we do the right thing, at the right time, for the right reason, all the time. This is an essential part of our core values that guide us in being the leader in power sweeping services across the nation.

Extensive Safety Program:

Our extensive safety program includes a full-time EHS team of professionals with advanced safety credentials and degrees.  We have established safety policies and standard operation procedures as well as extensive driver and onboard training programs. The safety of our employees is of critical importance to us.

Excellent Benefits, Including:

Competitive wages

401K plan

Health, dental, vision, and life insurance

Paid time off(vacation, holidays, sick time)

The knowledge that you are working for the industry leader

A great place to grow your career:training, promotion and career paths and advancement

JOB DUTIES AND RESPONSIBLITIES

Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.

Daily review of work orders to coordinate resource deployment.

Monitor driver daily logs for errors or violations of company procedures.

Monitoring drivers' working hours and equipment availability.

Monitor driver progress, processing orders and managing driver concerns.

Answer phones and dispatch instructions when drivers need assistance.

Review previous day /weeks' services completed to validate delivery.

Work with billing to ensure record of services back-up for invoice creation/generation.

Use of computer software and excel for efficient routing, scheduling and verification.

Maintain awareness of weather of all your drivers' locations to flag potential issues.

Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job.

Maintain all records.

Use good judgement in decision-making and escalate issues as appropriate.

Other duties as assigned.

JOB REQUIREMENTS

Required

High school diploma or equivalent.

3-5 previous experience as dispatch or scheduler experience.

Preferred

Dispatch or scheduler experience in the transportation industry.

Excellent time-management skills.

Ability to work in high-pressure situations and fast-paced environments.

Strong organizational abilities

PHYSICAL AND MENTAL REQUIRMENTSNECESSARY TO DO THIS JOB

Operate computer, keyboard, and phone.

Ability to sit for long periods.