Operations Traffic Coordinator

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

GCL (Global Critical Logistics) is a market leader in two expansive logistics and project management sectors across the globe: live events, encompassing live music, sports and broadcasting, film and TV, and experiential events and exhibitions; and luxury goods, focused on fine art, automotive, and fashion.

At our company, we believe that our people are our greatest asset. As the Operations Traffic Coordinator, you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry.

The full-time Operations Traffic Coordinator will work from our Magusa Global Cargo, Doral, FL office and assist the Operations team with arranging domestic and international transportation by air and ocean for a variety of live performance touring projects. You will be instrumental in the success of our clients’ events.

Location: Doral, FL
Job Type: Non-Exempt
Work Schedule: This is an on-site role with a schedule that may fluctuate based on workload during weekdays, with evening and/or weekend work as needed.

Key Responsibilities

• Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
• Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
• Review client manifests and prepare transportation documents
• Cultivate and maintain customer and vendor relationships
• Work closely with carriers, shippers, and consignees to ensure deadlines are met
• Other duties related to client projects, as assigned

Qualifications

• 3 + years of Freight Forwarder experience; experience with live event import/export operations is a plus
• Associate or bachelor’s degree or equivalent industry or military experience
• Fluency in Spanish and English, both written and spoken, is required
• Basic freight forwarder knowledge; confidence with domestic and international air ocean, freight and trucking
• An excellent strategic mind – the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure
• Excellent customer service & vendor relationship management skills
• Comfort with basic Excel functions, and a general ability to learn new software programs quickly
• Ability to pass a security background check

Don't meet every single requirement? We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

What GCL Will Offer You
A growing logistics firm backed by an award-winning global parent company within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding.

Benefits & Perks That Rock!

• Recharge & Reset:
  Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
• Your Health, Our Priority:
  Comprehensive medical, dental, and vision plans are just the start.
• Financially Fit:
  Secure your future with our 401(k) match and comprehensive employer-funded insurance.
• Family Matters:
  Welcoming a new addition? We offer generous paid parental leave for all parents.
• Perks with a
  
  Purpose:
  
  Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
• Culture Club:
  We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
• Optional Add-Ons:
  Customize your benefits with supplemental insurance and pet insurance through Met Life.
• Sweet Savings:
  Score potential discounts on home and auto insurance through Farmers Insurance.

GCL is committed to the inclusion of all qualified individuals. As part of this commitment, GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiringbal. GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state or local law pertaining to the employee’s state of employment.