Operations Manager

About ZGROUP USA

ZGROUP USA delivers turnkey modular cold storage solutions. We serve clients nationwide with end-to-end services from manufacturing through ongoing maintenance and support.

We're seeking a hands-on Operations Manager who can do it all: coordinate complex deliveries, lead installation crews, troubleshoot equipment in the field, and keep our customers running 24/7. This is a high-travel, high-autonomy role for someone who thrives on solving problems, working with their hands, and getting the job done—day or night.

• Coordinate container deliveries nationwide, working with carriers, ports, and customer sites
• Supervise and support installation contractor crews on-site
• Perform and oversee field service for maintenance, repairs, and commissioning
• Execute hands-on repairs: welding, grinding, riveting, and general fabrication
• Troubleshoot refrigeration, electrical, and mechanical systems
• Serve as primary field contact for customers during critical operations
• Ensure all work meets safety and quality standards
• Be available for night shifts and emergency calls when required

• Hands-on mechanical and construction skills: welding (MIG/stick), grinding, riveting, general fabrication and repairs
• Experience operating heavy equipment: forklifts, cranes, reach stackers, or similar
• Current forklift certification (or ability to obtain)
• OSHA safety certification or equivalent (TWIC card, offshore safety training, maritime certifications accepted)
• Fluent in English and Spanish (spoken and written) – required
• Ability to travel extensively (60-80%), often on short notice
• Comfortable working nights, weekends, and emergency calls
• Self-reliant problem solver who can work independently in remote locations
• Valid driver's license
• Physically fit for demanding outdoor work in varying conditions

We're looking for someone with a "fix anything" mentality from industries where improvisation and self-reliance are survival skills:

• Commercial fishing – Deck hands, engineers, or captains experienced with onboard welding, refrigeration, hydraulics, and crane/winch operations
• Offshore oil & gas – Roustabouts, mechanics, or technicians comfortable with rotational schedules, heavy equipment, and working in isolated conditions
• Merchant marine / Commercial shipping – Experience with reefer containers, container handling, and shipboard repairs
• Intermodal / Railroad yards – Reach stacker or crane operators with container handling background
• Agricultural equipment – Mechanics or operators experienced with refrigerated transport, harvest equipment, and field repairs
• Mining or heavy civil construction – Equipment operators and field mechanics used to remote job sites

• Competitive compensation based on experience
• Travel allowance and per diem
• Remote position with significant field presence
• Opportunity to grow with an expanding operation
• Direct impact on company success
• Experience with refrigeration systems (Thermo King, Carrier, Daikin)
• Background with ISO shipping containers or modular construction
• Military veterans with mechanics/logistics MOS welcome