Sales Operations Specialist, Miami

Just like we disrupted hospitality, our Services is redefining the guest experience by bringing premium in-home services directly to stays. Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 260 cities, with new offerings and locations dropping regularly in the app.

• Lead Generation:
  Identify and connect with potential hosts in person, sourcing through online research, cold calling, community engagement, and local networking.
• Sales Pitches:
  Deliver persuasive in-person conversations to showcase Services and its offerings, effectively converting interest into host submissions.
• Onboarding:
  Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.
• Market Insights:
  Gather valuable insights from potential hosts and the community to inform sales strategies and improve service offerings.

• 3-5 years of experience in sales, partnerships, or community engagement.
• Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
• A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source and close successful leads.
• Learn about and connect with local communities.
• Highly organized, with the ability to manage multiple conversations and leads across various platforms.
• Clear and positive communicator, both verbally and in writing, with an authentic voice.
• Passionate about our mission to create belonging and economic opportunity for hosts.
• Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
• Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
• Based in Miami and deep local knowledge of the market and its service offerings.

$31.71 – $36.55/hr W–2 + Commission

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Contract
• Industries:
  Appliances, Electrical, and Electronics Manufacturing and Industrial Machinery Manufacturing

Miami, FL