Inside Sales Associate
Listed on 2025-12-02
-
Sales
Inside Sales
Join to apply for the Inside Sales Associate — Flexible Scheduling role at The Forehand Agency
2 days ago Be among the first 25 applicants
Join to apply for the Inside Sales Associate — Flexible Scheduling role at The Forehand Agency
This range is provided by The Forehand Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$70,000.00/yr - $90,000.00/yr
The Inside Sales Associate is responsible for understanding customer needs and offering appropriate solutions to support account growth. This position follows a defined customer experience methodology and relies on contact center technology to manage a high volume of inbound and outbound interactions while developing sales and service capabilities.
Responsibilities
- Listen to customers to determine needs and resolve issues effectively.
- Use internal systems and technology to perform accurate account management tasks.
- Identify upsell and cross-sell opportunities and apply sales techniques to grow accounts.
- Explain products and processes clearly to customers to help them make informed decisions.
- Strive for first-call resolution through strong problem-solving and call-handling skills.
- Conduct needs assessments and recommend solutions aligned with customer goals.
- Maintain ongoing client relationships through follow-up and continued support.
- Handle multiple accounts and balance inbound requests with outbound outreach.
- Dependable and willing to learn new skills.
- Enjoy interacting with people and helping resolve their concerns.
- Motivated by commission plans and periodic performance contests.
- Professional verbal and written communication and customer service skills.
- High school diploma or equivalent; college students, interns, and recent graduates are welcome to apply.
- Ability to learn customer service software quickly and proficiency with basic PC tasks.
- Comfortable multitasking in a fast-paced environment.
- Minimum age of 18 years.
- Ability to obtain a life and health insurance license.
Seniority level
- Seniority level
Entry level
- Employment type
Full-time
- Job function
Sales and Business Development
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