Stock Specialist, Miami

The Team

Hermès Miami Boutique re-opened in 2013 and focuses on providing extraordinary service to clients as a part of the Southern Region. This position will report to the Operations Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Stock Specialist will be responsible for organizing stockrooms, putting away new deliveries daily, retrieving items for the sales team during peak season, and maintaining clean, neat, and organized stockrooms. This position will work closely with the Operations team, supporting the boutique in reaching its targets with a goal to deliver an extraordinary client experience.

• Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options.
• Deliver and move product between floors as needed for clients, associates, or back‑stocking.
• Engage customers with a friendly and warm attitude; provide exceptional service to all clients.
• Ensure all merchandise is stored and replenished on each sales floor in an efficient and precise manner.
• Work, in tandem with the IC team, to reticket merchandise returns daily and quickly return to floor or stock.
• Participate in store inventory, cycle counts, and manual counts.
• Work across multiple floors and product category areas to support client and sales team requests.
• Maintain a clean and organized sales floor and stock room that meets both visual and operational standards.
• Assist sales team with stock and size questions as needed.
• Organize stock to optimize stock and inventory workflow, space utilization, and sales objectives in the store.
• Complete operational tasks related to inventory, transfers, and other tasks as assigned.
• Demonstrate flexibility and adaptability to support the needs of the business.
• Support the shipping and receiving team with daily new receipts by placing incoming stock in the appropriate stockrooms following the established standards.
• Support with other operational duties as needed.
• All other duties as assigned by the supervisor.

• Professional who is detail oriented with a sense of urgency.
• Support an environment of teamwork, trust, and collaboration.
• Communication skills must be strong, and approach must be gracious and warm.
• Demonstrate adaptability and flexibility in scheduling to meet needs of the business.
• Proficient with POS systems and Microsoft Office Suite, Outlook and Excel.
• Ability to work a flexible schedule according to the needs of the business.
• Ability to lift up to 50 pounds without assistance.

We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

The range for this position is $24.00 - $27.00. Actual rates are determined based on the job, location, and individual experience.

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision.
• Life Insurance and Disability.
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time).
• Paid Parental leave and transition time.
• 401(k) and Roth Retirement plan with company matching and profit sharing.
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support and more!