Retail Specialist

Miami Central Station, 200 NW 1 Avenue, Miami, Florida, United States of America

Posted Wednesday, February 25, 2026 at 5:00 AM

Your Purpose :

As a Retail Specialist, you will support Brightline’s Merchandise & Retail operations by executing merchandising programs, maintaining retail standards, supporting inventory accuracy, and assisting with performance tracking across stations and onboard environments. This role is execution-focused and operationally driven, ensuring products are properly displayed, priced accurately, stocked appropriately, and aligned with brand and Guest Experience standards throughout the Florida corridor .

If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

Your Role [ Essential Functions ] :

Execute established retail merchandising standards, including planograms and display specifications.

Support implementation of new product launches, seasonal resets, and promotional campaigns.

Conduct routine retail walkthroughs to ensure pricing accuracy and visual standards compliance.

Ensure POS signage and labeling are accurate and aligned with marketing direction.

Assist with inventory monitoring and coordination to reduce shrinkage and out‑of‑stocks.

Support data collection related to merchandise sales and inventory turns.

Assist in the identification of cost savings and process improvement opportunities.

Coordinate and execute procurement processes, including vendor setup, purchase order creation, processing, and approval when appropriate .

Assist with vendor coordination activities as directed.

Operational Partnership & Issue Resolution

Partner with Station and Onboard leaders to identify merchandising opportunities and operational gaps.

Escalate operational concerns or guest‑impacting retail challenges to leadership.

Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and department communications and notifications are promptly reviewed.

Training & Product Knowledge Support

Support product knowledge reinforcement efforts for frontline teammates.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate for this job . Duties, responsibilities, and activities may change at any time with or without notice.

Managerial Responsibility :

None

Experience & Qualifications

Required

Education and Experience:

Bachelor’s degree in B usiness M anagement , Supply Chain Management , or related field preferred

2 + years of proven experience in retail ope4rations and/or merchandizing in hospitality environment

Hands-on experience supporting merchandising execution or inventory initiatives.

Knowledge Skills & Abilities :

Knowledge of retail merchandising standards, including planograms, visual displays, and pricing accuracy requirements.

Understanding of product launch execution, seasonal resets, and promotional campaign implementation.

Working knowledge of point-of-sale systems and retail practices.

Strong attention to detail and consistency in executing standards.

Basic understanding of pricing, margin, and retail performance indicators.

Proficient in Microsoft Office applications, specifically, Excel, Word, and PowerPointwith experience in sale platforms.

Excellent organizational, communication, and time management skills.

Ability to collaborate effectively in a 24/7 operational environment.

Guest-focused mindset with strong service orientation.

Ability to manage multiple priorities in a fast-paced, team-oriented environment.

Strong interpersonal skills for liaising with vendors and collaborating with cross-functional teams.

Familiarity of the procurement processes, and vendor management.

Data collection and basic analysis skills related to sales and inventory reporting.

Training support skills to reinforce product knowledge with frontline teammates.

Ability to identify operational gaps and merchandising opportunities through observation and analysis.

Work Environment:
Wo…