Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. You will engage with customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

• Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
• Maintain a professional appearance, stand at the front of the store, greet customers, and promote a sense of control and security.
• Identify and report theft incidents and/or suspicious subjects to the Manager on Duty when identified.
• Assist in reducing opportunities for theft and create a secure environment at the store entrance and high-risk areas.
• Support store leadership by communicating and guiding theft prevention efforts during store rallies and other activities.
• Provide support in training associates on shortage reduction programs and processes; model safety as a top priority.

• Possess knowledge of top shortage areas and programs aimed at theft reduction.
• Effectively communicate information about theft prevention to colleagues and during store rallies; collaborate with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role in keeping the store and assets safe and secure.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and to visually monitor the store environment.
• Ability to maintain confidentiality; ability to review, analyze, and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers; strong leadership skills to foster productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

• Are excited to deliver great values to customers every day; take pride and ownership in helping drive positive results for a team.
• Are committed to treating colleagues and customers with respect; believe in diversity and inclusion; want to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan. Part-time associates may also be eligible for paid time off, paid holidays, and paid sick time in accordance with applicable law. We provide a variety of training and development opportunities to help associates grow with us.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14.00 per hour - $14.00 per hour

Location: 01311 - Aventura

Posting Number: P-4

Address: 19915 Biscayne Blvd

Zip Code: 33180

Position Type: Regular Part-Time

Career Site Category: Store Associate

Position Category: Retail Store