Visual Merchandiser & Trainer – Retail & Cruise Ships

Company Overview

Tissot, watchmakers blending tradition and pioneering spirit since 1853.

Nestled in the Swiss mountains of Le Locle, Tissot crafts watches that become the storytellers of life's voyage: it's not just the destination that matters, but the importance of the path filled with significant milestones and unforgettable memories. The brand’s ambassadors, including American basketball star Damian Lillard, Italian motorcycling sensation Enea Bastianini, Slovenian cyclist Primož Roglič, and Chinese actors Liu Yifei and Simon Gong exemplify the hours of dedication preceding one’s excellence.

On a broader stage, Tissot also partners with the NBA, MotoGP, and the Tour de France as their official timekeeper. Discover Tissot’s collections: T‑Touch, PRX, Chemin des Tourelles. Every Swiss‑timepiece crafted embodies a fusion of heritage and innovation, and while priced accessibly, stands as an enduring legacy defying the constraints of time. Going beyond watchmaking and timekeeping, Tissot accompanies individuals in every moment, celebrating not only the achievements, but the journey itself.

Visual Merchandiser & Trainer – Travel Retail & Cruise Ships

As a Visual Merchandiser & Trainer with Swatch Group, U.S., you will play a key role in supporting watch sales within our travel retail which is airports and cruise ship wholesale accounts by driving visual merchandising excellence and delivering impactful training. You will oversee the brand’s visual representation in all boutiques across the assigned region and maintain training initiatives to increase brand and product knowledge among the dedicated channel teams.

The role will require travel throughout the US, predominantly within the main Cruise ports of Miami, Fort Lauderdale, Port Canaveral, Galveston, Los Angeles and Seattle. This position is a hybrid position.

• Implement and maintain visual merchandising standards across retail and wholesale store locations, ensuring compliance with Company guidelines and brand standards.
• Conduct regular store visits to evaluate visual execution, providing on-the-spot adjustments and recommendations.
• Contribute to achieving sales volume goals by ensuring effective presentations and maintenance of all product categories, making sure that all stores are set up correctly during promotions and regular business.
• Prepare and distribute communication materials related to visual displays in accordance with brand guidelines.
• Manage vendor relationships by placing and following up on visual orders to ensure timely implementation and centralized mailing of visual materials to trade locations.
• Coordinate internal distribution of visual materials to stores, ensuring compliance and visibility.
• Collaborate with retail locations, regional teams, and brand leadership to plan and execute floor sets, window displays, seasonal transitions, and promotional setups.
• Identify visual merchandising opportunities within and outside stores, developing innovative window decoration ideas.
• Create and maintain a photo library documenting boutique conditions before and after visits.
• Provide recap reports summarizing store visit findings and improvement recommendations.
• Assist Visual Manager and SIS Project Manager with identifying SIS opportunities and maintenance/renovation needs.
• Lead first‑class setup and decoration of brand‑sponsored events, mono‑ and multi‑brand related, to maximize visual impact.
• Partner with management in planning and executing functional training, leadership development, product and sales training and other agreed training strategies.

• Facilitate training sessions for store managers and associates focused on current visual merchandising standards, product placement, and customer experience best practices.
• Provide comprehensive communication and training programs to stores.
• Partner with management on planning and executing functional, leadership, product, and sales training programs.
• Provide ongoing coaching to store teams, identifying skill gaps and recommending development initiatives.
• Foster strong relationships with store teams to support…