Seafood Specialist

Overview

Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential.

Job Title:
Seafood Specialist

Location:

Retail Grocery Location

• Support the department manager with the management of inventory, in-stock position, merchandising, labor, security, expense control and other operational processes to company standards.
• Support the department manager in ensuring the department achieves the standards of performance as outlined in the work plan.
• Support the manager in ensuring all policies and programs are communicated and carried out in a positive and timely manner.
• Delivers productive replenishment, product rotation, conditioning and cleaning processes.
• Greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the company image as a service-oriented operation.
• Resolve customer complaints to the full satisfaction of the customer.
• Answer product questions and offer assistance in finding or suggesting product selection.
• Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved; ensure operations are consistent with all aspects of federal and state health, safety and sanitation codes.
• Notify management of team member theft, customer shoplifting, unauthorized markdowns or property defacement.
• Ensure special customer requests are fulfilled.
• Perform other job-related duties as assigned.

• Must be at least 18 years of age.
• High school diploma or equivalency.
• Proven performance as a SEG team member in the seafood department; or one (1) year experience in supermarkets, retail, restaurants, hotels or general business.
• Ability to read, write and speak English proficiently.
• Ability to understand and follow English instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

• Proven experience as a SEG associate in the meat-seafood department and at least one other department in the store; or two (2) years proven leadership in the department.

• Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
• Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
• Business-driven showing passion for the business, delivering results consistently.
• Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer’s needs above all else.
• People Passion through consistently treating others with respect and dignity.

• Knowledge of proper food handling and federal and state safety and sanitation codes.
• Proficient with computer applications used in effectively operating the department.
• Strong customer service skills.
• Exceptional interpersonal and communication skills.
• High standard of integrity and reliability.