F&B Manager

Position: F&B Manager

Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic F&B Outlet Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more.

The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets.

• Always treat guests with courtesy and respect in a variety of situations.
• Honesty & Integrity.
• Delivers outstanding service and creates memorable experiences.
• Coordinates and multi‑tasks job duties in an active environment.

• Assists Restaurant General Manager(s) in training and developing management and staff.
• Schedules some or all front of house departments.
• Submits and verifies payroll for front of the house staff.
• Develops training documents, menu descriptions and service documents for front of house staff.
• Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process.
• Coordinate interviews with applicants as necessary.
• On boards and creates training programs for new hires.
• Prepare daily and seasonal staff training classes.
• Design and implement new tools and procedures to improve service as necessary.
• Lead pre‑shifts daily to make sure staff is aware of all company‑wide news, HR updates, and restaurant menu additions.
• Handle all guest relations issues when guests call i.e. chargebacks, staff issues, lost items, etc.
• Ensure that all health department standards are being upheld daily.
• Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs.
• Ensures a high level of guest satisfaction and cultivates return business.
• Develops and upholds restaurant standard operating procedures.
• Meets guests and develops relationships to manage the restaurant from a promotional angle.
• Upholds all People Services best practices as it pertains to coaching, counseling, disciplinary, hiring, and terminations.
• Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook.
• Acts as an ambassador to Arlo Hotels Culture.

• Florida Food Handler Manager Certification

• Minimum two (2) years of experience in F&B Management or similar roles.

• Move, Lift, Carry, Push, Pull, and Place objects weighing less than or equal to 15 pounds without assistance.
• Reaching overhead and below with the knees, including bending, twisting, pulling and stooping.
• Other reasonable responsibilities assigned by Leadership.