Experienced Veterinary Receptionist - West Kendall Animal Hospital

Overview

West Kendall Animal Hospital in Miami, FL, has been a trusted partner in pet healthcare since 1986. Our founding vision was always to provide high-quality veterinary medical services paired with a highly personal level of care. This commitment to treating pets like our own is reflected in our outstanding 4.7-star Google rating, showing the deep trust the Miami community places in us.

We believe in providing a lifetime of care, and we invite you to join our growing team in a supportive environment where you can do your best work every day. As a valued teammate, you will be joining a collaborative network focused squarely on your professional success. We champion a culture of continuous learning and education, ensuring you have the resources needed to succeed in your role.

Teammates focused on career advancement have access to programs designed to help achieve specific career goals, such as becoming a credentialed technician or moving into leadership positions. For our veterinarians, you benefit from internal specialty consultations, guaranteeing you always have high-level guidance and support when tackling complex cases. You will practice comprehensive, full-service veterinary medicine focused on advanced patient care.

Our capabilities span wellness and prevention, testing and diagnosis, and intricate surgical procedures. Our facility is equipped to handle urgent care and emergency needs, providing you with opportunities to utilize the full scope of your medical skills. While we primarily serve small animals in the Miami community, our long history since 1986 has seen us successfully treat a wide variety of unique patients, including reptiles, pigs, monkeys, and goats, adding valuable diversity to your daily experiences.

Locating your next career move in Miami, Florida, means gaining access to one of the most vibrant and exciting metropolitan areas in the country. Located near the cultural heart of the city, West Kendall Animal Hospital offers you an unmatched lifestyle defined by world-class beaches, international cuisine, and dynamic cultural experiences. You will enjoy excellent weather year-round, making it easy to pursue outdoor activities, establish community connections, and build a fulfilling life outside of the practice.

As part of our Hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions:
  You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing:
  Medical, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Security: 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth:
  Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
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