Lead - Americas Partner Marketing

Job Description

Freshworks is seeking a high‑impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America).

This role serves as the GTM engine behind our partner‑led growth, accelerating pipeline through targeted co‑marketing programs, strategic field activations and scalable partner enablement. You’ll work directly with influential distributors and high‑growth VAR partners to expand Freshworks’ reach, strengthen brand presence and amplify sales momentum across diverse markets.

We’re looking for a marketer who can think strategically, execute flawlessly, operate across cultures and serve as the connective tissue between Sales, Channel and Marketing.

• Build joint marketing plans with key distributors, top resellers and strategic VARs to drive MQCs, SAOs and pipeline.
• Develop localized GTM motions for NA & LATAM markets (Brazil, Mexico, Subtropical South America), tailor messaging and adapt program assets.
• Advise or execute high‑impact co‑marketing programs: webinars, round tables, digital campaigns, partner‑led events and industry sponsor ships.
• Drive through‑partner marketing using campaign‑in‑a‑box assets, content syndication and distributor‑led amplification.
• Manage MDF planning, approvals and ROI, ensuring investments ladder into the regional revenue plan.
• Collaborate with Channel Sales leaders to ensure cohesive field execution and shared goals.
• Nurture partner advocacy by identifying and showcasing case studies, customer wins and co‑selling success.
• Track and report performance metrics across MQCs, SAOs, events and pipeline contribution by partner type.
• Participate and represent partner marketing in quarterly business reviews with key reseller, VAR and distributor leaders.
• Maintain operational rigor across program calendars, partner communications and system updates (SFDC).
• Collaborate with cross‑functional teams such as Sales, Partnerships, Product, Product Marketing, Field Marketing and Customer Advocacy to ensure partners’ visibility in the Freshworks ecosystem and vice versa.

• 6‑8 years of experience in a Partner marketing role, such as channels, resellers, tech (ISV) and SI partnerships.
• Experience in marketing technology and SaaS businesses is a bonus.
• Ability to bring multiple teams together to drive co‑marketing campaigns.
• Creative thinking, self‑driven and customer‑centric mindset.
• Strong project management and organizational skills, demonstrating the ability to prioritize tasks effectively, consistently meet deadlines and manage multiple projects simultaneously.
• Strong analytical and problem‑solving skills, data‑ and ROI‑driven.
• Knowledge of CRM systems, marketing automation platforms and various tools for effective marketing planning and execution.

The annual base salary range for this position is $109,100 – $143,220 USD. This role is also eligible for a target bonus.

Compensation is based on a variety of factors including but not limited to location, experience, job‑related skills and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Fresh vision. Real impact. Come build it with us.