Manager, Social Media and Digital Marketing - Hybrid

Job Overview

United Way Miami, Inc. is hiring a Manager, Social Media and Digital Marketing to join our team. As a manager, you will be responsible for developing and implementing social media strategy, creating written and visual content, and fostering community participation and engagement. You will use social and digital media to advance UWM’s brand, broaden awareness of its programs and initiatives, leverage relationships with business-to-consumer and business-to-business audiences, generate leads, and achieve core business objectives.

Salary Range: $51,511–$57,950.51 annually

Hybrid

Schedule:

2 days from home and 3 days on‑site

• 3 WKS Vacation Paid*
• 12 Paid Holidays
• 12 PTO Paid Days
• Competitive Health Benefits Package
• Wellness Program Reimbursements up to $50/month
• Short Term Disability at NO COST
• Life Insurance & AD&D 2X Annual Salary at NO COST
• Employee Assistance Program
• Retirement Plan UP TO 6% Employer Funding
• Professional Development Opportunities
• Discounted On‑Site Early Childhood Care
• Tuition Assistance for Early Education Degree
• Free Monthly Transit Card
• Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

• Develops and implements comprehensive social and digital media plans, including timing, tactical outputs, media targets, reporting, organic and paid content posts, agency services, and capabilities.
• Manages two social media brands and content plans across Facebook, Twitter, Instagram, Linked In, You Tube (community management, profile maintenance & editorial content calendars).
• Manages and maintains the digital asset library, ensuring easy access and organization of media files.
• Leads accurate and timely content creation, including shooting and editing content (quotes, photos, videos) to share with internal and external stakeholders; captures live event coverage that can be promptly shared on social media; and oversees production phases of digital assets to ensure quality and consistency.
• Produces high‑quality video projects, including scriptwriting, shooting, editing and designing motion graphics.
• Develops and manages social media programming; creates and maintains a monthly social media calendar; engages in dialogue and answers questions; monitors all social media sites to identify threats and opportunities in user‑generated content surrounding the organization.
• Manages paid social media advertising campaigns to increase followers and engagement; develops and maintains budgets for marketing & communications and specific campaigns; monitors progress and optimizes when necessary.
• Creates compelling visual content through video production and photography to enhance brand presence, engage audiences and drive digital marketing initiatives.
• Leads third‑party agencies, designers, sales, and subject matter experts to produce relevant content that meets the needs of both key stakeholders and our audiences.
• Strengthens relationships for cross‑promotion efforts with various partners, including social influencers and bloggers, to expand the organization’s reach; and assists with external production partners to establish cross‑promotional efforts with agencies, freelancers, and 3rd‑party vendors.
• Drives audience growth of all social media platform brands; helps drive traffic to the website; encourages people to give, volunteer, and advocate; and manages organic and paid campaigns for social media brands.
• Tracks and analyzes channel activity/qualitative data and translates it into recommendations for social media plan to achieve established KPIs; delivers regular insight reports, including monthly board updates, quarterly reports, special campaign reports, and year‑end final reports as needed.
• Manages website posts and supports outside vendor; knowledgeable in Word Press.
• Prepares and trains key staff…