Branch Manager III

The Branch Manager III is responsible for the administration and professionally daily operation of one or more full-service branch offices. The Branch Manager III promotes bank products and services that support overall company goals. This position is responsible for generally $60 million or more in combined deposits and for specific market dynamics.

• Partner with management to coordinate and attain branch, region and company objectives.
• Coach and lead a support team of retail staff.
• Comply with all company policies and procedures.
• Must have the ability and knowledge to backup all retail positions within the branch.
• Ensures all retail or branch operational functions are performed accurately and timely.
• May originate, process and close various consumer and small business loan products.
• Responsible for maintaining and developing business for the branch.
• Participate in civic and community organizations as needed.
• Complete regular monthly branch audits.
• Ensures all security procedures are strictly followed.
• Mitigate monetary losses by utilizing good judgement and sound decision making skills in managing the daily operations of the branch(es).
• Conducts regular staff meetings to keep staff informed.
• Complete annual performance review in a timely manner and disciplinary action as needed.
• Maintain a safe and professional business environment. Ensure all equipment is in good working order.
• Participate in regular SWOT analysis for competitive advantage.
• Lift coin bags up to 50lbs.
• Review, evaluate, and determine payment decisions within established limits per company policies and standards.
• Make hiring and termination staffing decisions/recommendations.
• Provide wire verification/approvals up to established limits.
• Provide cashier's check approvals within established limits, and discretionary placement of regulation cashier's check holds.
• Approve fee refunds/waivers within established regional guidelines.
• Seek out opportunities to interact with customers and make customer service a top priority in the branch. This includes researching and resolving customer questions and concerns.
• The ability to work in a constant state of alertness and in a safe manner.
• Completes required BSA/AML training and other compliance training as assigned.
• Perform any other related duties as required or assigned.

• Knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.

• Ability to write reports, business correspondence, and policy/procedure manuals;
• Ability to professionally present information and respond to questions from groups of managers, clients, customers, and the general public.

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

• Intermediate: 10-Key, Spreadsheet, Word Processing/Typing
• Basic:
  Presentation/Power Point

• Somewhat disagreeable working conditions.
• Continuously exposed to one or two elements such as noise, intermittent standing, walking; and occasi nal pushing, carrying, or lifting.
• Environmental Conditions:
  
  The noise level in the work environment is usually moderate.

• Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.
• While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl;
• The employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.

• Customer focus and ability to build customer relationships.
• Ability to work as a team.
• Must seek out opportunities to interact with customers and make customer service a top priority in the branch.
• Must enjoy the challenge of selling and closing a sale.
• Must be able to set and communicate goals for sales and service, and plan activities to achieve those goals.
• Must take ownership and responsibility for the success of the branch.