Assistant Community Association Manager

Description

As an Assistant Community Association Manager, you’ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This individual will develop knowledge and skill in the areas of lease administration, income/expense management and administration, physical facilities management, and tenant relations.

• Acquire and maintain current knowledge of state regulatory agency statutes and each client’s community documents, policies and procedures.
• Assist with the field activities associated with a property or group of properties.
• Oversee the tracking and response to tenant service requests.
• Maintain tenant relation program and regular positive communication with each tenant.
• Perform quarterly property inspections.
• Coordinate insurance requirements for properties and associated vendors.
• Prepare and distribute tenants’ manuals, emergency procedures and other necessary formalized tenant communication.
• Prepare check runs, capital trackers, fund records and all other forms for approval by the Community Association Manager.
• Assist in preparation of monthly reports.
• Assist in the development of operating and capital budgets.
• Assume all other duties and responsibilities as directed by the Community Association Manager.
• Establish and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real‑estate associations and networking opportunities with vendor outreach and peer groups.
• Create the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
• Follow safety procedures and maintain a safe work environment.

• Two (2) years of experience as an on‑site manager managing the property or building operations, such as staff and service contracts, preferred.
• Bachelor’s degree in business or a related field.
• Certified and licensed by the State of Florida for Community Association Management (CAM) is a plus.
• Strong working knowledge of customer service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
• Strong interpersonal skills.
• Computer literacy: proficiency and working knowledge of Microsoft Office applications.

• Ability to lift up to 50 lbs.
• Standing, sitting, walking and occasional climbing.
• Required to work at a personal computer for extended periods of time.
• Talking on the phone for extended periods of time.
• Ability to detect auditory and/or visual emergency alarms.
• On‑call 24/7.
• Ability to work extended/flexible hours and weekends based on project requirement.
• Driving when necessary.
• Ability to respond to emergencies in a timely manner.

Directly or indirectly supervise associates within the assigned property.

• Schedule:
  
  Monday‑Friday 9:00 am – 5:00 pm

As a full‑time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental and vision. In addition, you will be eligible for time‑off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $70,000 – $77,000 annually.

This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data and our data retention policies. To submit a request, please contact us at national; we will respond in accordance with Local Law 144, within 30 days.