Senior Vice President, Ticket Sales Revenue Operations | University of Miami

Position: Senior Vice President, Ticket Sales, Premium & Revenue Operations | University of Miami
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THE ROLE:

SVP, TICKET SALES, PREMIUM & REVENUE OPERATIONS

The SVP, Ticket Sales, Premium & Revenue Operations serves as a senior leader on the project revenue team for ticketing strategy, revenue and is responsible for executing strategies that grow season tickets, groups, premium hospitality, annual leadership fundraising and corporate sales. The SVP owns sales strategy, performance and channel development while partnering closely with marketing, content, development and partnerships to unlock new revenue streams and deepen customer loyalty across all verticals.

The will lead forecasting, reporting, go to market strategy, and develops a high-performing sales culture focused on acquisition, retention, and long-term value creation.

THE PARTNERSHIP: UNIVERSITY OF MIAMI + LEGENDS GLOBAL

The University of Miami has entered a long-term partnership with Legends Global to oversee athletics ticket sales, customer service, annual fund solicitation/engagement, ticket operations, digital marketing, corporate partnerships, and multi-media rights opportunities. In addition, Legends Global will represent the University in developing campus-wide strategic partnerships. As the exclusive partner for Miami Athletics, Legends Global will engage Hurricanes fans and donors, local and regional South Florida businesses, and national brands with unique and integrated sponsorship, ticketing, and hospitality options.

WHAT YOU'LL DO

• Lead enterprise revenue strategy across ticketing, premium hospitality, fundraising, and fan engagement-translating organizational priorities into clear plans and measurable results.
• Drive growth through integrated sales, marketing, and go-to-market execution, partnering closely with marketing, operations, and development to optimize pricing, campaigns, and inventory.
• Build and lead high-performing sales and service teams, fostering a culture of accountability, collaboration, and service excellence.
• Jointly oversee CRM, ticketing operations, and analytics to deliver accurate reporting, actionable insights, and scalable processes that support business performance.
• Shape marketing and content strategy-including digital campaigns, lead generation, and audience segmentation-to strengthen engagement and revenue outcomes.
• Develop incentive programs and performance frameworks aligned to organizational goals and employee success.
• Cultivate strategic partnerships and represent the organization externally to expand brand presence and recurring revenue.
• Recruit, mentor, and develop future leaders while promoting a positive, values-driven work environment.

WHAT YOU BRING

• Proven senior commercial leadership experience (VP/SVP level), leading large, cross-functional teams and delivering measurable revenue growth.
• Track record of building and scaling high-performing sales organizations through clear strategy, performance management, and ongoing development.
• Demonstrated success pitching, negotiating, and closing complex six- and seven-figure partnerships.
• Strong P&L ownership with experience driving revenue expansion and margin optimization.
• Deep expertise in pricing strategy, demand forecasting, inventory management, and capacity planning.
• Ability to integrate ticketing, marketing, partnerships, and sponsorship strategies to maximize commercial outcomes.
• Experience launching new products, channels, or monetization models in dynamic environments.
• Executive presence with the ability to influence C-suite leaders, boards, and external partners.
• Collaborative leadership style with a proven ability to build trusted peer relationships across the organization.
• People-first leader committed to developing talent, fostering engagement, and building inclusive, high-performing teams.

EDUCATION AND/OR EXPERIENCE

• 6+ years of management experience
• 12-15+ years in ticketing, revenue management, sales ops, or live events (sports, concerts, theater, attractions, travel, etc.)

LOCATION

On Site (Coral Gables, FL)

COMPENSATION

Competitive salary, commensurate with experience, and a…