Manager - Fleet Services - Maintenance & Damage

Driven to be the Best

People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

The Fleet Maintenance and Damage Manager assists the SC City Manager in the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and/or in-fleeting/de-fleeting of rental vehicles, to maximize fleet utilization and profitability for the City/District.

What You’ll Do:

• Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the preventative maintenance and service repair of fleet vehicles as well as source and order parts, control inventory, return obsolete or overstocked parts and replenish inventory of common usage parts/tires.

• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, including, but not limited to, technician productivity, percent out of service, warranty recovery versus parts and labor and overdue idle cars

• Assesses out of service area on a daily basis to establish daily workload; holds daily pre-shift meetings with team members to review prior day performance and communicate daily workload and goals.

• Ensures all repair orders are completed and processed in accordance with established guidelines.

• Ensures warranty submissions meet or exceed business plan and all required documentation is submitted.

• Ensures timely completion of recalls, preventative maintenance and quality of vehicle repairs.

• Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day and warranty recovery.

• Oversees the ordering of parts, tools, and supplies

• Manages and maintains appropriate vendor relationships and workload assignment, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed. Ensures proper use of purchase orders, receipt of services and/goods, timely submission of invoices for approval and the timely payment of invoices. Maintain up to date files on vendor insurance policies.

• At bussing locations, oversees the repair and/or maintenance of all busses for the operation.

• Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.

• Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.

• Provides a safe work environment by ensuring all safety policies and practices are followed and maintained.

• May be required to perform other duties as assigned

Perks You’ll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance

• Eligible to elect other voluntary benefits including:
  Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

• 401(k) Retirement Plan with company matched contributions

• Full training to learn the business and enhance professional skills

• Employee discounts, including discounted prices on the purchase of Avis/Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We’re Looking For:

• High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)

• Minimu…