Hospital Operations Manager

Who We Are

Good Vets is a nationwide network of modern animal hospitals, co‑owned with local veterinarians who are passionate about delivering gold‑standard care. We sit at the intersection of quality‑first medicine and people‑first culture, providing a supportive, growth‑minded environment for our teams—and unparalleled service for today’s pet parents.

As a Hospital Operations Manager
, you’ll be the strategic and operational backbone of your hospital, working alongside a Partner Veterinarian to lead a high‑performing team and drive hospital success. You’ll own key financial and performance metrics, champion day‑to‑day excellence, and foster a culture where people and pets thrive. This is more than a management role—it’s a career path with real growth potential, meaningful impact, and the chance to shape the future of veterinary care.

• Drive hospital performance by managing key financial metrics, including revenue growth, expenses, and profitability through P&L ownership
• Oversee daily operations, including appointment flow, staffing schedules, inventory control, and hospital protocols to ensure seamless clinical and client experiences
• Lead and develop your team by recruiting, training, coaching, and mentoring veterinary support staff, ensuring high engagement and performance
• Implement and uphold standards by enforcing SOPs, maintaining a safe and efficient work environment, and ensuring compliance with veterinary regulations
• Foster a positive culture by modeling and reinforcing our core values, recognizing high performance, and addressing challenges proactively
• Collaborate cross‑functionally with the Partner Veterinarian and corporate teams to ensure alignment on goals, strategy, and service standards

• Strong veterinary technician background (surgery required), LVT/RVT preferred
• 1-3 years of veterinary leadership experience, ideally in a multi‑doctor hospital setting
• Strong command of financial operations, including experience managing budgets, KPIs, inventory, and analyzing P&L statements
• Proven ability to hire, coach, and retain veterinary support staff, with a strong focus on team development and accountability
• Excellent communication and interpersonal skills, with the ability to influence and build trust across teams
• Tech‑savvy mindset, with proficiency in Practice Management Systems and Microsoft Office (Excel, Word, Outlook)
• Detail‑oriented and highly organized, with the ability to manage multiple priorities in a fast‑paced environment

• Competitive Compensation: A strong base salary with a generous annual performance‑based bonus—because we believe in rewarding the leaders who drive our success.
• Comprehensive benefits package:
  Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
• 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long‑term goals.
• Generous Paid Time Off:
  Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work‑life balance.
• Employee Discounts:
  Significant savings on veterinary care and products for your own pets at any Good Vets location.
• A Culture that Values You:
  Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.

Ready to take the next step in your career?

Join a company that invests in you and your future. At Good Vets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.

Apply today and let’s build something exceptional—together.

Compensation Range

$55,400—$67,300 USD